Emails Keep Disappearing from My Inbox [Resolved]

Are you a BT Mail user wondering why do emails keep disappearing from my inbox? There may be many reasons why messages disappear from BT Mail. Some common reasons include incorrect rules or filters, archiving, or server issues.

You may have set up rules or filters that automatically move incoming emails to other folders. This may cause messages to move out of the inbox. In some instances, emails may move to an archive folder without your knowledge. This can also cause emails to vanish from your inbox. If you have not signed into your account for a while, some emails may get deleted from the BT mail servers.

So, how do we resolve the problem of emails disappearing from the inbox? Go through this troubleshooting guide.

Challenges When Fixing Disappearing Email Issue

While you attempt to fix the “emails keep disappearing from inbox” issue, you may face the following potential problems:

• Misapplied email filters

• Accidental deletion

• Spam folder misclassification

• Improper view settings

• Corrupted PST files

Best Solutions for Emails Disappearing From Your Inbox

Here are the two quick solutions you must try to troubleshoot the issue of emails that keep disappearing from your inbox:

Solution 1: Check the Spam Folder 

Step 1: Go to the BT mail login page.

Step 2: Enter your email address and password, and click Sign In.

Step 3: Click on the Spam folder from the left side of the page.

Step 4: Click on the box next to the emails you want to remove from Spam.

Step 5: Once done, tap "More" from the page.

Step 6: From the drop-down, select Mark as not Spam.

Solution 2: Check the Filters 

Step 1: Go to the BT mail login page.

Step 2: Enter your email address and password, and tap on Sign In.

Step 3: Go to the Settings tab.

Step 4: Then click on Mail.

Step 5: Tap on Auto Forward.

Step 6: Un-tick the box next to Enable Auto-Forward.

Step 7: Delete the destination email address and tap Save.

In Closure

That’s all. We are explaining the solutions to fix the “emails keep disappearing from inbox” issue. Address the problem and keep all your important emails properly managed and organized. Avoid the risk of losing your personal and professional information.