Having trouble with your Samsung Email Mail

When you get the “can’t log in to account” issue in your Samsung email, there may be many reasons for it. For instance, your login details may be incorrect, your internet connection may be poor, or there may be security-related problems. However, you can resolve this error quite easily with the help of some troubleshooting steps, such as checking your login details, enhancing your internet connection, and resetting your password. Once you follow all the troubleshooting methods, you’ll be ready to access your Samsung account once again. 

Causes of Unable to Log in to Samsung Email Account

When you can’t log in to your email account, there are many reasons. Check out these causes below: 

• Your login details are incorrect.

• Internet connection might be poor. 

• Maybe your account isn’t secured. 

• The 2FA verification might be OFF. 

• Your Samsung email app might be out of date or have some glitches. 

• Your account may be subject to deletion or suspension. 

Solution 1: Check Your Login Details and Ensure That They Are Correct

As you know, the issue of not logging in to an account can arise as a result of incorrect login details; you should double-check it. Here are the steps to check that. 

1. In the first step, check the username and email address of your Samsung email account. 

2. Then, enter the right password and ensure the capitalization is correct and there are no errors. 

3. Now, navigate to the “Show Password” option to check the entered characters. 

4. After that, if you find the login details incorrect or you have just forgotten the password, you should reset your password and recover your username from the on-screen options. 

5. Next, try to log in again when your account is verified. 

6. As the last step, you need to enter your login details carefully. 

Solution 2: Check and Verify Your Internet Connection

Internet connection also has a significant role in your account’s login activity. Hence, in order to maintain your email, you should check your internet connection for stability. 

1. In the beginning, confirm that your device is connected to a secure Wi-Fi network. 

2. Then, check the internet connection by browsing a website or app. 

3. Now, you should restart your Wi-Fi modem or router to settle the connection. 

4. After that, if you’re using your mobile data, check it has the required strength. 

5. Next, turn off the VPN or the proxy services that can interrupt your connection. 

6. Finally, you should contact your internet service provider if the problem doesn’t resolve. 

Solution 3: Reset Your Samsung Email Account if You Forgot the Password

If you don’t remember your email address password, you can choose to reset your account. Check how to do it. 

1. In the first step, locate Samsung’s email and select the Forgot Password option. 

2. Then, tap on the Forgot Password link and continue with the on-screen steps to reset the password. 

3. After that, supply the necessary details to check your identity, including your email address and phone number. 

4. Now, find your email or mobile number for the password reset link or the confirmation code. 

5. Next, continue with the on-screen steps to reset your account’s password, which is more secure. 

6. Lastly, you need to sign in or log in to your email account using the newly created password. 

Solution 4: Check for Account’s Security and Continue to Verify or Unlock Your Account

If your email account is not secured, take the necessary measures to ensure that it is. Have a look at the steps. 

1. In the first step, navigate to the Samsung email login page. 

2. Then, go to your Account Security/Account Security option. 

3. After that, check for the security measures like two-factor verification. 

4. Now, continue with the given steps to finish the verification, including supplying a verification code to your registered phone number or email address. 

5. If you find your email locked, check the options to unlock it. To do this, you can answer the security questions or contact customer support. 

6. Moving forward, finish the important steps to confirm your identity and unlock your email account. 

7. When your account is unlocked, you should try again to log into your email account.