How to Fix BTinternet Email Not Syncing Issue?

Feb 14, 2025
By Mathew Jones

BTinternet Mail users often face syncing issues for many reasons. Their server settings might not be configured correctly on the device. Sometimes, the problem can arise due to updates or bugs within the BTinternet email app. A poor network connection can hinder emails from syncing.

Syncing issues can occur if your email account is set up as POP3 instead of IMAP. Antivirus or firewall software can also cause interference with IMAP and POP connections.

So, what do we do to resolve BTinternet email not syncing? Here, we explain how to fix the BTinternet email not syncing issue. Keep reading to learn the solutions in-depth.

Challenges When Fixing BTinternet Email Not Syncing

When you try to resolve the "BTinternet email not syncing" issue, you may encounter many common challenges. These may include:

Email rules not enabled
Syncing and storage issues
Incorrect account configuration
Technical support and communication issues
Problems with Gmail integration

Solutions to Resolve BTinternet Email Not Syncing

Here are some of the ideal solutions that you must know to fix BTinternet email syncing issues:

Solution 1: Enable Syncing

Step 1: Open your Gmail account. Then click the three dots on the left corner and go to Settings.

Open your Gmail account

Also Read:- Unable to Log In to My Btinternet Account

Step 2: After this, select the Gmail account and ensure the Sync Gmail option is enabled.

select the Gmail account and ensure the Sync Gmail

Solution 2: Sync Your Email Manually

Step 1: Go to phone settings, then search and open the About Phone option.

Step 2: Secondly. Select your email address and click Account Sync.

Select your email address and click Account Sync

Step 3: At last, disable and then enable the Gmail Sync option by clicking on the toggle adjacent.

disable and then enable the Gmail Sync

In a Nutshell

Network connection issues, incorrect server settings, and account configuration errors all contribute to BTinternet syncing issues. But, with the above fixes, the problem can be resolved successfully. Follow these steps carefully for a seamless resolution.

If you cannot fix the syncing issue after trying the above “how to fix BTinternet email not syncing issue” solutions, you can call an expert.

Tags: Fix Btinternet Email Not Syncing Issue

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