• FACING ISSUE WITH YOUR EMAIL ?

Having trouble with your iCloud Mail


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Q1: Let us know, since how long have you been facing this error/issue:

Reset your Account


If you want to reset your iCloud account, you can do it using your Apple account ID or from your Apple device. You may need to reset your account if you’re facing any sort of struggle with your account, such as login-related issues or security issues. This method helps you set up your account from scratch. However, you may come across some problems while resetting your iCloud email account. Fortunately, you can fix them with some effective solutions. 

 

Reasons Behind Reset iCloud Account Issue

Some reasons you cannot be able to reset your email account. Check them out below:

 

  • You’re putting the wrong login details 

  • When you’re changing passwords frequently 

  • When you’re trying to log in from a different location or device 

  • Any unusual activity in your account 

  • Maybe you’ve just forgotten your Apple ID or password 

 

Solution 1: Verify Your Internet Connection and Try Again

When you’re resetting your iCloud account and facing any issues, the first step should be to check your internet connection: 

 

  1. First of all, verify that your iOS device is set up on a stable internet connection. 

  2. To verify if your network connection is working fine, go to a web browser and browse something. 

  3. If you find that Wi-Fi is not working properly, you should restart your router and connect to your network again. 

  4. However, if you are using your cellular data, you must check if you have sufficient data. 

  5. Once your Wi-Fi connection is working correctly, proceed with the resetting steps. 

 

Solution 2: Use a Reliable Phone Number or Device to Reset Your Account

If you use a phone number or a device to reset your iCloud which is reliable, you can reset your account easily. 

 

  1. Visit your Apple ID page and tap the Forgot Apple ID and password. 

  2. Then, supply your Apple ID and click the Continue button. 

  3. Now, select an option to reset your account’s password with a reliable phone number or device. 

  4. After that, proceed with the on-screen steps to confirm your identity. 

  5. Also, type the code sent to your reliable mobile number or device. 

  6. On the next screen, you need to recreate your account’s password and confirm it.

  7. Finally, hit the Reset password account to complete the process. 

 

Solution 3: Confirm Your Identity by Answering Security Questions or Using a Two-Step Verification

If you’re getting security related issues, you can confirm your identity by answering all the security questions and using two-factor authentication. 

 

  1. First of all, head over to the Apple ID account page and hit the Forgot Apple ID or password. 

  2. Then, type your Apple ID and hit Continue. 

  3. After that, tap on the Answer security questions or Get an email. 

  4. Now, proceed with all the steps shown on the screen. 

  5. To answer the security questions, you must enter your birth date. 

  6. Also, turn on the two-step verification option and continue with the on-screen steps. 

  7. Once you verify your identity, try to reset your password again and use your account. 

Email Support

Frequently Asked Questions (FAQs)

If you want to reset your iCloud email account, visit apple.com, provide your Apple ID, and choose the Restart my password option. Now, continue with the on-screen prompts. Plus, you can reset the password using a reliable mobile number and answering the security questions.

If you want to reset your account without a mobile device, you can do it with your Mac. On your Mac navigate to apple.com via web browser and continue with the on-screen steps to reset your account with the help of your email address and answering all security questions.

You can do lots of things to enable your email account to be reset. For instance, you can update your Apple device and sign out of all the devices you logged in to. Moreover, you can restart your Mac and check your mail settings.

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