• FACING ISSUE WITH YOUR EMAIL ?

Having trouble with your iCloud Mail


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Q1: Let us know, since how long have you been facing this error/issue:

Reset your Account


If you need to reset your iCloud account, you can do so through the Apple ID website or from an Apple device. The process involves verifying your identity and creating a new password. To ensure security, it is important to remember to log out of all devices and services after resetting your account.

Causes

  • Entering the wrong login credentials repeatedly
  • Changing the password frequently
  • Trying to access iCloud from a new device or location
  • Suspicious or unusual account activity
  • Forgetting the Apple ID account or Password

Solution 1: Check your internet connection and try again

  1. Confirm that your device is connected to a stable internet connection.
  2. Open your browser and try accessing any site to ensure your internet connection is working properly.
  3. If you're using a Wi-Fi network, try restarting your router and connecting to the network again.
  4. If you're using cellular data, you have to ensure you have sufficient data allowance.
  5. If your internet connection is working properly, you can try the action again.

Solution 2: Use your trusted phone number or device to reset your account

  1. Go to the Apple ID page and click Forgot Apple ID or password.
  2. After that, type in your Apple ID and then hit the Continue button. 
  3. Choose the option to reset your password using your trusted mobile number or device.
  4. Follow the steps on the screen to verify your identity by entering the code sent to your trusted mobile number or device.
  5. From the next screen, create a new password and confirm it.
  6. In the end, press Reset Password to finish the process.

Solution 3: Verify your identity by answering security questions or using two-factor authentication

  1. Go to the Apple ID account page and select Forgot Apple ID or password.
  2. Next, input your Apple ID and press Continue.
  3. Then, click on Answer security questions or Get an email.
  4. After that, you need to follow the steps displayed on the screen.
  5. If you select Answer security questions, enter your birth date and answer the security questions.
  6. If you have two-factor authentication enabled, tap on Use two-factor authentication and follow the prompts to complete the process.
  7. After you have verified your identity, reset your password and regain access to your account.
Email Support

Frequently Asked Questions (FAQs)

To reset your iCloud account, go to apple.com, input your Apple ID, select Reset my password, and follow the prompts. You can choose to reset your password using your trusted mobile number or answering security questions.

To reset an iPhone device to a new iCloud account, go to Settings, then General, and Reset. From there, select Erase All Content and Settings, and follow the prompts to finalize the process. After resetting your device, sign in with your new account.

To reset your iCloud account without a mobile device, you can either borrow an Apple device from a friend or family member or visit apple.com from any web browser and follow the steps to reset your account using your email address and answering security questions.

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