Having trouble with your Samsung Email Mail

Email account hacking can be harmful to your data security. While it’s not a common occurrence, it can become so if you don’t take enough precautions. A few reasons behind account hacking could be an easy and guessable password, phishing attacks, data breaching, and malware intrusion. The good news is that you can fix this issue gracefully with some simple solutions, such as password resetting, enabling 2FA, and ensuring that your account doesn’t go through drastic changes. 

Causes of Samsung Email Account Being Hacked

There could be dozens of reasons for your hacked email account. Check them one by one. 

• When your password is so easy to guess 

• Any hacker has attacked your account 

• Maybe your device has been infected with a virus or malware 

• Your password has already been used for other accounts 

• It can be an issue of data breach on your account 

Solution 1: Reset Your Samsung Email Account Password

If the issue lies within the password, and you have an intuition that someone might know your password, go for a password reset. 

1. In the first step, open the Samsung login page on your computer. 

2. Then, log in to your account with the correct username and password. 

3. If you observe any wrong password or email message on your screen, select the Forget Password option. 

4. After that, you must enter your contact number or email address to get the link to reset your password. 

5. Next, visit that link on your email and continue with the on-screen steps to change your password. Ensure that you include everything precisely, such as special characters, capital letters, etc. 

6. When you finally change your password, it shows that nobody has changed it. 

Solution 2: Turn on the Two-Factor Authentication to Increase Your Account’s Safety

Your email account can be hacked when the 2FA is disabled. Hence, to make your account secure, let’s check how to do it. 

1. If you have access to your Samsung email account, then turn on the 2FA option. 

2. Then, you should go to account settings to take the next steps. 

3. Now, move on to the Security or Privacy settings option. 

4. After that, locate the two-factor authentication option. 

5. In the next step, check the on-screen prompts on your screen for completing the 2FA process. 

6. You can also select the method to get the verification code, such as text or the authentication app. 

7. Next, to complete the verification process, you must verify your identity. 

8. Finally, your account will be more secure than ever. Also, you’ll get a verification code on your device. 

Solution 3: Ensure There Are No Unwanted Changes in Your Samsung Account

You need to check whether your account has some unwanted or unauthorized changes or not. 

1. In the first step, visit your Samsung email’s login page and open your account. 

2. Then, go to the Preferences and Account settings. 

3. Now, check all your email settings, such as email filters, forwarding rules, and contact information. 

4. After that, check whether all the settings meet your requirements. 

5. Next, if you find any suspicious activity on your account, ensure that you make certain changes in your password and enable the 2FA factor to add extra security. 

6. You should also monitor and control all the security parameters to avoid anything serious in the future.

Solution 4: Remove the Malware With an Antivirus Scan

As the malware has a big role in breaching the data security of your email, you should remove it with a full antivirus scan. 

1. In the first step, ensure that your antivirus software is updated on your computer. 

2. Then, you should launch the antivirus software and locate the scanning option. 

3. After that, select the scanning option to scan your system completely. 

4. Now, start the scan and grant your program permission to scan all the files and folders on the computer. 

5. When your antivirus program scans your device, you should follow all the steps to eliminate the malware. 

6. Once you finish the antivirus scanning, you must perform a hard reset on your device to remove it.