• FACING ISSUE WITH YOUR EMAIL ?

Having trouble with your Samsung Email Mail


  • 1
  • 2
  • 3
  • 4

Q1: Let us know, since how long have you been facing this error/issue:

Email Account Hacked


Email account hacking can be harmful to your data security. While it’s not a common occurrence, it can become so if you don’t take enough precautions. A few reasons behind account hacking could be an easy and guessable password, phishing attacks, data breaching, and malware intrusion. The good news is that you can fix this issue gracefully with some simple solutions, such as password resetting, enabling 2FA, and ensuring that your account doesn’t go through drastic changes. 

Causes of Samsung Email Account Being Hacked

There could be dozens of reasons for your hacked email account. Check them one by one. 

 

  • When your password is so easy to guess 

  • Any hacker has attacked your account 

  • Maybe your device has been infected with a virus or malware 

  • Your password has already been used for other accounts 

  • It can be an issue of data breach on your account 

 

Solution 1: Reset Your Samsung Email Account Password

If the issue lies within the password, and you have an intuition that someone might know your password, go for a password reset. 

 

  1. In the first step, open the Samsung login page on your computer. 

  2. Then, log in to your account with the correct username and password. 

  3. If you observe any wrong password or email message on your screen, select the Forget Password option. 

  4. After that, you must enter your contact number or email address to get the link to reset your password. 

  5. Next, visit that link on your email and continue with the on-screen steps to change your password. Ensure that you include everything precisely, such as special characters, capital letters, etc. 

  6. When you finally change your password, it shows that nobody has changed it. 

 

Solution 2: Turn on the Two-Factor Authentication to Increase Your Account’s Safety

Your email account can be hacked when the 2FA is disabled. Hence, to make your account secure, let’s check how to do it. 

 

  1. If you have access to your Samsung email account, then turn on the 2FA option. 

  2. Then, you should go to account settings to take the next steps. 

  3. Now, move on to the Security or Privacy settings option. 

  4. After that, locate the two-factor authentication option. 

  5. In the next step, check the on-screen prompts on your screen for completing the 2FA process. 

  6. You can also select the method to get the verification code, such as text or the authentication app. 

  7. Next, to complete the verification process, you must verify your identity. 

  8. Finally, your account will be more secure than ever. Also, you’ll get a verification code on your device. 

 

Solution 3: Ensure There Are No Unwanted Changes in Your Samsung Account

You need to check whether your account has some unwanted or unauthorized changes or not. 

 

  1. In the first step, visit your Samsung email’s login page and open your account. 

  2. Then, go to the Preferences and Account settings. 

  3. Now, check all your email settings, such as email filters, forwarding rules, and contact information. 

  4. After that, check whether all the settings meet your requirements. 

  5. Next, if you find any suspicious activity on your account, ensure that you make certain changes in your password and enable the 2FA factor to add extra security. 

  6. You should also monitor and control all the security parameters to avoid anything serious in the future.

 

Solution 4: Remove the Malware With an Antivirus Scan

As the malware has a big role in breaching the data security of your email, you should remove it with a full antivirus scan. 

 

  1. In the first step, ensure that your antivirus software is updated on your computer. 

  2. Then, you should launch the antivirus software and locate the scanning option. 

  3. After that, select the scanning option to scan your system completely. 

  4. Now, start the scan and grant your program permission to scan all the files and folders on the computer. 

  5. When your antivirus program scans your device, you should follow all the steps to eliminate the malware. 

  6. Once you finish the antivirus scanning, you must perform a hard reset on your device to remove it.

Email Support

Frequently Asked Questions (FAQs)

If your email account is hacked, many factors may contribute to this. For instance, your email password is weak, malware intrusion, security breaches, and unauthorized activities on your account.

When your account is hacked, it’ll show you some signs, as mentioned below: 


  • Your internet connection may slow down

  • Also, the device will show ransomware messages 

  • Your contacts may receive fake text messages and emails from you 

  • Maybe you’ll receive random pop-ups on your device

There are many things you can do to keep your account away from being hacked. For instance, you can turn on the 2FA factor to add security, create a better secure password, and keep all the account and security settings aligned with requirements. Moreover, you should be conscious of malware attacks, suspicious links, and websites.

Latest Blogs

  • Jul 17, 2024
  • By Mathew Jones

How to Fix The 'Samsung Email Not Syncing' Issue?

The Samsung email app is a versatile tool developed by Samsung for its Android devices. It helps users to manage multipl.... Read More
4.5/5

62 Votes

Help Email Tales provides services to help email users have the best experience with the email service they are using. The company has no affiliate partnerships with any email brands such as AOL, BTinternet, Yahoo Mail, iCloud, Xfinity, Outlook, Webmail, and others. We have a certified team that works hard to create content that revolves around solving simple to complex email issues, like email failing to work on certain devices, problems with IMAP and POP, problems while sending and receiving emails, how to create an email account, etc. All content presented on the website has been created after in-depth research. 

In addition, you can contact us with any queries or concerns you may have. We show transparency in everything, whether it's our approach to fixing the issue or methods to assist users in making the most of their specific email service. 

Please note Help Email Tales is not associated with any of the email brands in any way. The only relationship we have is with our customers using the website and our service. Our customer service is open all the time to fix email user troubles related to major email brands. Email users can find the information on the website useful in solving their various types of email issues. Apart from this, they can seek assistance from our customer service.

Rate Us!

4.5/5   62 - votes.
Back to Top