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Is your Samsung email not working? Whenever you find such an issue in your email, there are possibly many reasons behind it. When your email doesn’t work, you may have problems sending and receiving emails from your account. Moreover, it could be an error within your email settings or maybe some technical glitches that stop your email from working normally. In order to resolve this issue, you must take necessary measures, such as checking a stable internet connection, removing the cache and cookies, and disabling third-party antivirus software.
There are many reasons why the email account is not working. Check out some of the common causes here.
When there is an issue with the email server or network
When the email account login details are incorrect
Due to cache and cookies files in your system
Issues with the client software
Maybe your attached email has a larger size
As you know, the cache and cookie data may interrupt your account from working; you should remove them from your system.
In the first step, go to the Settings on your device.
Then, you should locate the Settings option.
Now, select the email app option and choose the Storage option.
After that, hit the Clear Cache option.
In the next step, go back to the Settings option to delete the app’s data.
Moving forward, select your email app and click on the Storage option.
Also, choose the Clear data option and select the OK option.
As the last step, check if your problem has been resolved or not.
Sometimes, your Samsung email may not work because of a disturbed internet connection. Hence, check it for security.
In the first step, make sure that your Wi-Fi and modem are well connected to your device.
Then, verify if your network connection is stable by browsing a website or downloading something.
If you’re using a smartphone, ensure that the cellular data has the required strength.
After that, reset your Wi-Fi or modem if you find your internet connection is weak and unstable.
In the next step, if you’re using public Wi-Fi, you should try a different network connection if you don’t feel the network is secure.
Moreover, you must check your smartphone or device to see if it has a good speed for internet connection.
Some are running antivirus software or firewall programs, and some ad-blockers may come in the way of your account function ability.
First of all, head over to any ad-blocker antivirus software or firewall program on your device.
You’ll see this software in the System Tray of your Taskbar.
Now, right-click on your software icon and select the Turn-off or Disable option.
Otherwise, you can open your software program and move on to the Settings window or the Options menu to disable the program.
Then, try sending or receiving the messages to verify whether your problem has been fixed or not.
If your problem isn’t resolved, you can try different methods or even contact professionals.
If you find your account not working, you should ensure that you or your senders are entering the correct email address.
You should always confirm the sender’s email address, such as the characters and the special characters in your email address.
Then, you should ensure that you’re not sending an email to a blocked email address.
Now, head over to the Samsung email account settings and try to locate the Spam Settings.
After that, go to the spam folder and check if you have blocked your recipient.
When you find your recipient in the list of blocked recipients, you have to delete it from there and try to send the email once again.
Next, you should add the recipient’s email address to the list to avoid such issues from happening again.
When everything is clear, you can try sending the emails to your recipient hassle-free.
If you want to access your email on your account, follow these steps:
In the first step, move on to the application list on your device.
Then, hit the Email option.
Now, provide your email address with a password.
After that, select Exchange ActiveSync from the list of on-screen options.
Help Email Tales provides services to help email users have the best experience with the email service they are using. The company has no affiliate partnerships with any email brands such as AOL, BTinternet, Yahoo Mail, iCloud, Xfinity, Outlook, Webmail, and others. We have a certified team that works hard to create content that revolves around solving simple to complex email issues, like email failing to work on certain devices, problems with IMAP and POP, problems while sending and receiving emails, how to create an email account, etc. All content presented on the website has been created after in-depth research.
In addition, you can contact us with any queries or concerns you may have. We show transparency in everything, whether it's our approach to fixing the issue or methods to assist users in making the most of their specific email service.
+1-857-557-6896
+44-161-791-4592
+1-857-557-6896
+44-161-791-4592