Having trouble with your Samsung Email Mail

  • 1
  • 2
  • 3
  • 4

Q1: Let us know, since how long have you been facing this error/issue:

Lost/Deleted Emails Recovery

Losing or accidentally deleting important emails can be a frustrating experience. In Samsung Email, the "Lost/Deleted Emails Recovery" issue refers to the need to retrieve these lost or deleted emails. It is essential to act quickly and follow the appropriate steps, such as checking the Trash or Deleted folders, using email recovery tools, or contacting the email service provider's support for help in recovering lost/deleted emails.


  • Accidental deletion by the user
  • Issues during email synchronization or backup
  • Email client or app malfunction
  • Corruption or damage to the email storage files
  • Issues with the email server or hosting provider
  • Unintentional email filtering or sorting actions
  • Hacking or unauthorized access leading to email deletion

Solution 1: Check the trash or deleted items folder for lost emails

  1. In the beginning, open the Samsung Email app on your device.
  2. After that, navigate to the folder list or menu options.
  3. Then, look for the Trash or Deleted Items folder.
  4. In the next step, you have to tap on the folder to open it.
  5. Now, browse through the emails in the folder to find the lost ones.
  6. If found, select the email(s) and choose the option to restore them to the desired location, such as the inbox or another folder.

Solution 2: Restore emails from a backup or synced account

  1. Firstly, access the backup or synced account associated with your Samsung Email.
  2. Then, navigate to the backup or synced emails section.
  3. After that, you have to locate the emails you want to restore.
  4. Next, select the emails and choose the option to restore or download them.
  5. Once downloaded, open the Samsung Email app on your device.
  6. Now, choose the location to restore the emails, such as the inbox or a specific folder.
  7. Lastly, import or upload the restored emails from the backup or synced account to your Samsung Email.

Solution 3: Use email recovery tools or software to retrieve deleted emails

  1. To get started, identify and choose a reliable email recovery tool or software.
  2. After that, install and launch the selected email recovery tool on your device.
  3. Next, connect the email account associated with Samsung Email to the recovery tool.
  4. Then, follow the steps on the screen provided by the tool to scan for deleted emails.
  5. Now, review the scan results and select the emails you wish to recover.
  6. In the next step, initiate the recovery process and wait for it to complete.
  7. Lastly, verify the recovered emails in your Samsung email account.

Solution 4: Contact the email service provider for assistance in recovering lost emails

  1. First, locate the contact details of the email service provider, such as Samsung Email support or customer service.
  2. Then, reach out to the email service provider through their designated communication channels, such as phone, email, or live chat.
  3. Next, explain the situation clearly, stating that you have lost or deleted emails and require assistance in recovering them.
  4. After that, provide any relevant details or information requested by the support representative.
  5. Now, follow any steps or recommendations provided by the support representative to facilitate the recovery process.
  6. Lastly, stay in communication with the email service provider until the issue is fixed and your lost emails are recovered.

Solution 5: Implement email archiving solutions for future protection against email loss

  1. To start, research and select an email archiving solution that meets your requirements and budget.
  2. After that, you have to install and configure the chosen email archiving software or service.
  3. Next, determine the email retention policies and archiving settings based on your organization's needs.
  4. Then, enable automatic archiving of incoming and outgoing emails to ensure they are securely stored.
  5. Now, regularly back up the archived emails to a separate storage location or cloud-based service.
  6. Train users on how to access and retrieve archived emails when needed.
  7. Sometimes review and update the email archiving solution to ensure it remains effective and up-to-date.
Email Support

Frequently Asked Questions (FAQs)

Here is a quick method you can follow to recover the deleted emails. 
  1. On your smartphone/tablet device, tap on the Email option. 
  2. Move to the top left corner of the screen and tap on the Menu option. 
  3. From the opened options, choose Bin. 
  4. After that, you need to go to the message and tab on it to recover. 
  5. Now, select the More option in the upper-right corner. 
  6. After that, choose the Select option. 
  7. Lastly, you have to select the field where you want to save the messages.

Follow the steps below to get the deleted files on Samsung.
  1. Firstly, head to the Samsung folder and then tap on it. 
  2. After that, choose the My Files option. 
  3. Next, you have to select Recycle Bin. 
  4. After that, choose the files and tap on the Restore All option.

Sometimes emails get deleted or moved to another (spam) folder. It can also happen if the sender has not sent the email yet. If you are unable to find, any of the emails on your Samsung email is to check all the possibilities where things can go wrong. So, check first to confirm that the sender has sent the email to the right email address. Plus, check the spam folder and bin. In the end, you can take professional help if you are unable to do so on your own.

55 Votes

Rate Us!

4.5/5   55 - votes.
Back to Top