Having trouble with your Samsung Email Mail

If your Samsung email account is unable to send or receive emails, it’s annoying. Many reasons, like an unstable internet connection, incorrect server settings, and cache and cookie files on your device, could be behind this issue. But, with the right methods and strategies, you can fix this problem and make your account function well. Some of the solutions are checking for the internet connection and deleting cache and cookies files from your system. 

Causes of Unable to Send or Receive Email in Samsung 

If your email account can’t receive or send emails, there could be many reasons behind it. Let’s check what these are. 

• Maybe the internet connection is poor. 

• Incorrect server settings 

• Your email filter may be blocking the incoming messages. 

• Maybe your system’s cache and cookies are causing issues. 

• Your email might be forwarded somewhere else. 

Solution 1: Verify That You Have a Stable Internet Connection

As you know, an unstable internet connection can lead to email-related issues, so you should check it. 

1. In the first step, make sure that your operating system is on a secured network. 

2. Then, check your internet connection by browsing any website or application. 

3. Now, you should restart your modem or the router to refresh your internet connection. 

4. If you’re using a Wi-Fi network, go closer to your router and work on a wired connection. 

5. Next, turn off the VPN or proxy settings that can interfere with your connection. 

6. As the last step, you can talk to the professionals if you can’t fix your issue. 

Solution 2: Check and Update Your Email Server Settings

Sometimes, the email server settings may be incorrect, which may cause issues. Hence, it’s good to check it once. 

1. First of all, go to your email settings menu bar under your Samsung email app. 

2. Then, find an account for which you need to check your server settings. 

3. Now, check your incoming server address, security settings, and the port number. 

4. After that, you should update your server settings to match the configuration. 

5. Next, you need to save changes and close the Settings menu bar. 

6. In the last step, you must check your account by sending a test email to verify if the issue is fixed. 

Solution 3: Check and Adjust the Email Filters to Allow the Incoming Messages

If your Samsung email account has issues because of the email filters, you should check and alter them. 

1. To start, go to your Samsung Email app and check the Settings bar. 

2. Then, you should find the filters or rules section under Settings. 

3. Now, check your existing filters or rules to see if there are any blocking messages. 

4. After that, turn off or alter the filters or rules that may be stopping your email’s delivery. 

5. Next, save the changes and close the Settings bar. 

6. Lastly, test your email account by sending an email to confirm that your email is working fine now. 

Solution 4: Delete the Cache and Cookies of Your Browser

The browser’s cache and cookies may contribute to a failed function of the email account. 

1. In the beginning, visit your internet browser to use your email account. 

2. Also, check your browser’s settings or preferences menu bar. 

3. Now, search for the option to clear the browsing history or data. 

4. After that, check the boxes to clear all the cache and cookies. 

5. Then, select the right time range and everything needed. 

6. Next, hit the Clear or Delete button to delete the cache and cookies. 

7. In the next step, you should close and reopen your internet browser. 

8. Lastly, run your account once again to check if the issue is fixed.