What Does It Mean by IMAP and POP in Email?

IMAP and POP are the email protocols that are used to manage your emails on the servers. IMAP manages your email access and syncing across multiple devices. Meanwhile, the POP manages your emails on a single device.

Why Am I Getting IMAP and POP Issues in My Webmail?

These are server-related issues that may arise when your account has incorrect server or port settings. Moreover, third-party antivirus software or firewall programs may generate it. Other times, they could happen due to internet connection problems.

How Can I Reverse IMAP and POP Issues in My Email Account?

You can apply some troubleshooting steps to clear or reverse the server protocol-related issues in your email account. As the first step, you can check the server settings in your account, turn off the third-party antivirus or firewall program from your device, and enable SSL authentication.

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IMAP & POP Related Issues

If you’re getting IMAP and POP-related issues in your Webmail email account, you might be experiencing problems while sending or receiving emails and syncing data with your device. Basically, these are server-related errors that are caused by many reasons, such as incorrect server settings, out-of-date software, technical glitches, etc. However, you can fix this problem quite easily by Help Email Tales’ best solutions. You must check your server settings, internet connection, and many other important things to solve the IMAP and POP issues.

Causes of IMAP and POP-Related Issues in Webmail Account

If you want to eliminate the email protocol problem, you should know what caused it in the first place. Check the reasons below.

When your email server settings are incorrect
When your email username or password is wrong
It can be due to third-party antivirus software or firewall program
Your email client is not configured properly
Maybe the email client is incompatible

Solution 1: Review Your Webmail Account’s IMAP and POP Settings

The primary step to solve the protocol error in your account is to check all the IMAP and POP-related settings.

In the first step, open your email client and move on to the Account Settings.
Then, ensure that you select the correct account type.
Now, enter the correct incoming and outgoing email server settings for Webmail.
After that, enter your email account’s username and password.
Next, save the changes and restart your email client to check the connection.
You should contact your Webmail provider for more assistance if the issue isn’t resolved.

Solution 2: Enable the SSL Authentication in Your Webmail Account

Enabling the SSL verification in your email account can fix the server-related issues. Check out the steps to do that.

Go to your email account and head to the Options menu.
Then, select the Accounts option under the Mail Settings.
Now, choose your account option and hit the Edit option.
Afterward, go to your incoming mail server tab and check the box next to Use SSL.
Repeat the same process under the outgoing mail server tab.
In the next step, close the Settings menu once you save all the necessary changes.
As the last step, type your account information on the Webmail sign-in page.

Solution 3: Turn off the Third-Party Antivirus Software or Firewall Program

Sometimes, your third-party antivirus software or the firewall program might cause IMAP and POP-related issues. Turning them off would be the best solution.