Having trouble with your Xfinity Mail

IMAP and POP-related problems in your Xfinity account can cause some drastic issues with your email. For instance, errors with sending and receiving emails, accessing your email account, and technical glitches in your account. All these issues occur when your email server settings are incorrect; your email client is either incompatible or out of date. Luckily, you can fix this server-related problem easily with the help of some effective methods in the section below. 

Causes of IMAP and POP-Related Issues in Xfinity Account 

When you get issues related to your IMAP & POP server in Xfinity, many factors contribute to it. 

• When your email server settings are incorrect 

• You’re putting in the incorrect username or password. 

• Your email client is out of date or incompatible. 

• Any third-party antivirus software might be causing the issues. 

• There might be some issues with email client settings. 

Solution 1: Verify Your Xfinity Account’s Correct Imap & Pop Settings

You must check your account’s server settings using the steps below in your primary step.

1. To start, go to your email client program and then head to the Account Settings. 

2. Then, ensure that you choose the right account type- IMAP or POP.

3. Now, put your correct incoming and outgoing server settings for the Xfinity email. 

4. After that, type your email address and password in the given fields. 

5. Moving forward, save your settings and restart the email client to check your connection. 

6. When you see that the issue persists, you must contact Xfinity customer service. 

Solution 2: Verify Your Email Client’s Settings for the Correct Configuration

In the second step, you must check the settings of the email client to confirm the correct configuration. 

1. In the initial step, go to your email client using your Settings option. 

2. Then, move on to the Accounts section and hit the account you want to check. 

3. Now, confirm your server settings and check if the ports are correctly configured. 

4. Moreover, ensure that the incoming and outgoing mail servers have the correct address. 

5. In the next step, make sure that the authentication method and security settings are correct. 

6. Lastly, you must save the changes and restart your email client. 

Solution 3: Confirm That Your Account Doesn’t Have Any Outrage or Maintenance Issues

With this method, you should ensure that your email account doesn’t deal with a maintenance-related issue. 

1. Initially, navigate to the Xfinity Service Status Center website. 

2. Then, check for any reported outrage or maintenance issues in your area. 

3. Now, if you find no issues, you should restart your computer and modem. 

4. After that, you should try accessing other websites or services. 

5. If you see the issue persists, you must contact Xfinity customer support for more assistance.