Having trouble with your Xfinity Mail

The set forwarding to email feature allows you to forward all incoming emails to your recipient’s email account. With this feature, you can manage your emails quite easily. However, this feature may not work effectively sometimes. So, why does it happen? The major reasons are faulty forwarding settings within your Xfinity account, incorrect and incomplete email addresses, and technical issues. You can fix this problem by following some troubleshooting solutions by Help Email Tales. 

Reasons Behind Set Forwarding to Xfinity Account Issue

The “set forwarding to email” problem has many factors that are responsible for causing it. Check out the main causes in the list given below. 

• When your account forwarding settings are incorrect

• Your email account forwarding isn’t working properly.

• You’re putting the incorrect email address to forward the email. 

• It can be issues with email filters or spam settings. 

• Sometimes, technical issues can also cause network problems. 

Solution 1: Check if Your Xfinity Account Forwarding Settings Are Correct

When there are some issues within your account forwarding settings, you may experience issues with forwarding emails. 

1. Initially, you must log in to your email account and go to the My Account option. 

2. Then, click on the Users & Preferences option and then click on the Email & Voice Settings. 

3. Now, turn on the Email Forwarding option if it is ON. 

4. After that, check your recipient’s address to which you want to email forwarding under the “Forward all emails to” box. 

5. In the next step, you should keep a copy of all the forwarded emails of your account and tick the box near to save a copy of forwarded emails. 

6. Now, tap Save to save all the changes. 

Solution 2: Verify Your Spam Folder for the Forwarded Emails

Sometimes, your forwarded emails may move to the Spam folder. In this case, you must verify the Spam folder for any issues. 

1. First of all, log in to your email account. 

2. After that, move on to the Spam folder. 

3. Now, check all the emails you have forwarded, and mark them as not spam if you find them legal. 

4. In the next step, you should add your forwarding email address to your contact book to secure your account from such issues. 

5. Finally, open your Spam folder and check for the emails. Also, keep checking your Spam folder to prevent the forwarding issue in the future. 

Solution 3: Turn off the Filters/Rules That May Have Blocked Email Forwarding

You should switch off all the rules and filters that might be blocking your email forwarding. 

1. In the initial step, log in to your email account and go to Settings. 

2. Then, check for the email filters and fuels that may be blocking your email forwarding settings. 

3. Now, turn off all the rules and filters which are the root cause. 

4. After that, you should save the changes before closing the Settings menu. 

5. Finally, the rules and filters that are blocking your email forwarding settings will be disabled.