Having trouble with your Xfinity Mail

Are you an Xfinity account user experiencing multiple email issues? You may not be able to send or receive emails, log in to your account, or forward emails. All these problems are consequences of some factors, such as poor internet connection, browser cache and cookies, incorrect email settings, incorrect login details, and browser compatibility errors. You can solve multiple email problems using a few simple and effective methods. To troubleshoot this error, check your account’s storage, service outages, and maintenance, and turn off the email filters and rules. 

Causes of Multiple Issues in Xfinity Account 

If you’re having multiple issues with your email account, there could be many reasons. Check out the list below. 

• When there is a fault in your email settings or configurations 

• Internet connection is not good 

• Maybe due to the browser’s cache and cookies 

• When your email client or browser is out of date 

• When your login details are incorrect 

• Sometimes, it can be due to server issues 

Solution 1: Verify Your Xfinity Email Account Storage Space

Your account may have multiple issues when there is not enough space left in the email. Check how to ensure the storage space. 

1. In the first step, log in to your email account. 

2. Then, click on the gear icon on your screen and hit the Settings option. 

3. Now, tap on the Accounts option and make sure whether your storage space is full or not. 

4. If your account’s storage is full, remove all the unnecessary emails and clear your Trash or Spam folder. 

5. You should upgrade your email storage plan if you need more storage space. 

Solution 2: Turn off the Email Filters/Rules Blocking Received Emails

When you get multiple issues in email in your account, it could be due to the email filters and rules. So, you need to turn them off. 

1. To start, log in to your email account. 

2. Then, head to the Settings tab. 

3. Now, check for the email filters and rules blocking your incoming emails. 

4. After that, turn off the filters and rules causing problems with your email receiving. 

5. In the next step, save the changes and close the Settings menu. 

6. At last, check your account by sending a test email and checking your inbox. 

Solution 3: Verify the Email Forwarding Address

To eliminate the email forwarding issue, you should verify your email forwarding address and ensure it is correct. 

1. In the first step, log in to your email account. 

2. Then, go to the Settings option. 

3. After that, check for the forwarding options. 

4. Now, confirm that the forwarding option is ON and that the email address is correct. 

5. Finally, save your changes and test the forwarding option by sending a test email. 

Solution 4: Verify Your Spam Folder to Detect Forwarded Emails

If your forwarded emails are redirected to the Spam folder, multiple email issues will arise. 

1. In the beginning, log in to your email account. 

2. Then, you must check the Spam/Junk folder and click on it. 

3. Now, verify your Spam folder to check the forwarded emails. 

4. In the next step, when you find any forwarded emails, select them and mark them as “not spam.” 

5. You can either move them to the inbox. 

6. Finally, add your sender’s email address to prevent this issue in the future.