Having trouble with your Xfinity Mail

Have you deleted or lost your important Xfinity emails? If so, you can recover them with some easy solutions. The primary method is to recover your emails from the Trash or Deleted folder. But do you wonder what other reasons for your lost emails apart from an accidental deletion? There are many reasons, for example, some technical issues within your email, your mailbox being full, no space left, and your Xfinity server being down. Fortunately, you have many solutions to overcome this email problem. 

Causes of Lost or Deleted Emails in Xfinity Account 

If you are wondering why you are facing the issue of lost and deleted emails, check out the list below for possible reasons. 

• You may have accidentally deleted your emails. 

• Maybe your account has been hacked. 

• Sometimes, it can occur due to technical glitches in email. 

• Your email account’s storage is full and exceeding the limit. 

• Your emails might be marked as spam or moved to a random folder. 

Solution 1: Verify Your Trash and Spam Folder and Recover Your Emails

Your primary step should be to check your Trash/Spam folder and recover your emails. Then, you can send them to your inbox. 

1. In the beginning, you should log in to your email account. 

2. Then, search for your Trash or Spam folder present on the left side of your screen. 

3. After that, click on your folder to check the messages. 

4. Now, verify if the folder has your lost and deleted messages. 

5. Moving forward, choose the emails and messages you want to send back to your inbox. 

6. Next, hit the Move button and choose the inbox to send messages to your inbox. 

7. Otherwise, you can simply drag and drop your email from your folder and put it into your inbox. 

Solution 2: Check Any Missing Emails by Searching Specific Keywords and Phrases

If you know which email you have deleted or lost, you can directly search for the keyword or phrase. 

1. To start, you must visit your Xfinity email’s official website and log into your email account. 

2. Then, click on the Search button in your inbox. 

3. Now, search for the specific keywords or phrases related to your lost emails. 

4. After that, press the Enter key and check the results. 

5. Afterward, extract the missing email from the list if you find it. 

6. You should move the email to your inbox in a specific folder when you find it. 

7. Finally, you’ll recover your important emails using this method. 

Solution 3: Check Your Email Filters/Rules to Avoid the Automatic Deletion of Your Emails

Sometimes, email filters can be a big reason for email deletion. Hence, you must check it once. 

1. Initially, log in to your Xfinity email account. 

2. Also, click on Preferences on the top menu bar. 

3. Now, choose the Email > Filter Rules option. 

4. After that, check the list of set rules to see if there is a setting to delete the emails automatically. 

5. If you find a rule that deletes your emails, click on that rule and hit the Delete button to remove it. 

6. Now, you can create new rules for your emails and select a particular folder for them. 

7. When you are done with all the changes, save the changes and verify your inbox to check the recovered emails. 

Solution 4: Recover Your Missing Emails From the Backup

You can recover or restore your important emails from your backup. Check how to do it. 

1. In the initial step, log in to your email account using the correct Xfinity ID and password. 

2. Then, right-click on your Trash folder or hit the three lines on your Trash folder. 

3. Now, choose the Recover Deleted Items option from the drop-down menu. 

4. After that, select the emails you want to recover and click on the Move Selected Items option. 

5. Choose a destination folder and hit the OK or Move button as a last option.