Having trouble with your Yahoo! Mail Mail

Your Yahoo! Mail account being hacked is something unpredictable. When you’re available on the internet, you’re always in the eyes of hackers sitting around. Well, if you find out that your Yahoo email account has been hacked, you must take some immediate steps to safeguard your account and stop hackers from misusing your information. There can be many reasons for your account to be hacked, like you may have clicked on some random link that was suspicious. 

However, the bright side is that you can still fix this issue by changing your account settings and password and enabling two-factor authentication. Also, you must avoid clicking or downloading anything that seems suspicious. 

Causes of a Hacked Yahoo Email Account

As you know, accounts can’t be hacked randomly. There has to be something to initiate the process. Here are some main reasons that can be responsible for your account hacking. . 

• You have a weak password that hackers may guess.

• Your Wi-Fi connection is not secured. 

• Outdated system or software.

• Your device has malware.

• Unauthorized third-party software installs on your device.

• Two-factor authentication is OFF. 

Solution 1: Change Your Yahoo Account’s Password and Security Questions

You prevent your Yahoo account from being hacked by changing the password and updating some security questions. Here is how:

1. As a first step, sign in to your Yahoo email account. 

2. Then, click on the Profile and choose the Account Info option. 

3. Now, hit the Account Security option. 

4. After that, click on the Change password. 

5. Next, provide your new password and confirm it. 

6. On the following screen, click on the Continue button. 

7. Also, you need to hit the Security Questions option. 

8. Select your new security questions and type your answers. 

9. In the next step, hit the Continue button. 

10. Then, check your recovery email and phone number. 

11. Finally, hit the Continue option to save your changes. 

Solution 2: Turn on Two-Factor Authentication

It is important to turn on two-factor authentication in order to save your Yahoo! Mail account from hacking. 

1. First of all, you have to sign in to your email account and head to Account Info. 

2. Then, hit Account Security and click on the Two-step verification. 

3. Now, hit the Get Started button and continue with the steps to set up your phone number. 

4. After that, type in the verification code that you’ve received on your phone and click the Verify option. 

5. Select the sign-in verification you want, like a security key or a Yahoo account key. 

6. Lastly, continue with the prompts to finish the setup and turn on the two-factor authentication for additional security. 

Solution 3: Check Your Account Settings and Turn off Any Suspicious Activity

You should check your account settings and turn off the suspicious activities if you see any. 

1. Sign in to your Yahoo! Mail account and hit the Settings icon on the top right side. 

2. Then, choose the Settings from the menu. 

3. After that, click on the Security option from the left side. 

4. Now, check for any activity to find any suspicious logins or changes made to your account. 

5. Moving forward, if you find anything suspicious, click on the Recent Activity to see more details and work on it. 

6. Come to the Account Security option and check your settings. 

7. Make sure that the two-factor authentication is ON. 

8. Next, check and update your recovery details, including your phone number and a different email address. 

9. Also, hit the Change password option to create a strong new password. 

10. Lastly, sign out of all your devices where you’ve signed into the Yahoo account. 

Solution 4: Scan Your Devices for Any Malware or Virus

Scanning your devices for any virus or malware attack can also prevent your Yahoo! Mail account from hacking. 

1. First of all, install authorized antivirus software on your computer. 

2. Then, run a full scan on your computer with the help of your software to find any type of malware. 

3. In the next step, remove those unwanted files and malware you found during the scan. 

4. Frequently scan your device and update the antivirus software to prevent the same in the future. 

5. You can also choose a malware tool to release everything suspicious from the device. 

6. For security reasons, you should avoid clicking or downloading something unknown.