Having trouble with your Yahoo! Mail Mail

Yahoo email not working is a common issue that can occur for multiple reasons. These problems include email stopping working suddenly, not receiving and sending mail, etc. The solutions to these errors are quick and easy, and users must ensure they have a good and stable internet connection. Try the troubleshooting solutions in the section below to resolve the Yahoo Mail account problem. 

Causes of Yahoo Email Not Working 

The main reasons behind Yahoo email not working error, such as browser problems, account issues, and device errors, are as follows:

• Outdated browser

• Incompatibility issue with the browser 

• Disabled browser extensions 

• Browser’s cache 

• Disabled Javascript  

• Outdated app

• Lack of storage for the app

Solution 1: Delete the Browser’s Cookies and Cache 

If Yahoo Mail is not working, then you should try removing the browser’s cache and cookies. To do this, look at the following steps: 

1. Launch an internet browser and go to the Settings menu. 

2. After that, you need to look for the option to Clear browsing data or History. 

3. Next, choose the option to clear the cache and cookies. 

4. Also, you can select the time range to clear data like last hour, last day, and all time.

5. Now, hit the Clear data or Delete browsing data tab to finish the process. 

6. Finally, close and relaunch the internet browser to check if the error persists.  

Solution 2: Confirm Account Status & Storage Space

Storage is necessary for your Yahoo account to receive and send emails. Hence, by checking the account status and storage, you can fix this problem as follows: 

1. Head to the browser and navigate to the Yahoo login webpage. 

2. Type your email and then password to sign in to your Yahoo account. 

3. In case you are unable to log in, reset the password by selecting the Forgot Password option and then follow the rest of the steps.

4. After a successful login, check the account status to see if it is active and in good standing. 

5. Check your mailbox usage to confirm whether you have enough space. If it is full, try deleting unnecessary emails or buying more storage. 

Solution 3: Check Internet Stability 

It is seen that the low speed and unstable internet cause trouble for Yahoo Mail users when performing certain actions: 

• Try other websites and applications to ensure they are working properly. 

• After that, you need to confirm whether the device is connected to a good internet connection.

• Then, restart the computer and try to get Yahoo Mail again. 

• Now, check for the network settings and make sure the computer is connected to the right Wi-Fi. 

• Access Yahoo Mail from a different network or device to confirm if the issue is still there. 

Solution 4: Check OS and Browser Compatibility 

An incompatible operating system and browser can cause Yahoo Mail to work correctly, and hence, the issue can be resolved with the mentioned steps below: 

• Check which web browser and operating system supports Yahoo’s website. 

• Try updating the web browser and operating system to the latest version. 

• Turn off any browser extensions or add-ons that might cause compatibility issues. 

• Access Yahoo Professional Email on your different web browser or device to confirm whether the issue persists.