Having trouble with your Yahoo! Mail Mail

Sometimes, you may not be able to send or receive emails on your Yahoo! Mail account. This kind of issue may happen due to a lot of reasons. The possible reasons can be connectivity issues, incorrect email settings, security issues, insufficient storage, etc. But the good thing is that you can troubleshoot this issue with some simple methods. You can solve these problems by verifying email filters and the Spam folder. You can also verify your email account settings, clear all the cache and cookies, and maintain a stable internet connection. 

Causes of Unable to Send or Receive Emails on Yahoo Account 

As you know, there might be some potential causes for your Yahoo account to be unable to send or receive emails. Here is a list of those. 

• Incorrect settings of the Yahoo Mail. 

• Issues with the sender’s email address. 

• The sender or domain is blocked. 

• Maybe the Spam folder marks valid emails as Spam. 

• Your email filters send emails to other folders. 

• Issues with the server. 

Solution 1: Check Your Yahoo Mail Server’s Status

Sometimes, an issue with Yahoo Mail’s server may be the reason it does not send or receive emails. Let’s learn how to do it with some easy steps. 

1. Visit your Yahoo Mail’s website or just search the “Yahoo Mail Status” in the search bar.

2. Then, you need to click on the link that appears. 

3. After that, check the Status webpage for any reported issues. 

4. If you see any issue there, your Yahoo mail will show you the time to fix that problem. 

5. But if you don’t see any such errors, there might be an issue. 

6. Hence, you should perform another method to fix this error. 

Solution 2: Check Your Computer’s Storage Space

As you know, insufficient storage on your computer can cause problems with your Yahoo account when sending or receiving emails.

1. Start by logging into your computer’s Yahoo account. 

2. Then, go to the bottom left corner of the Yahoo inbox to check the available storage space and the used storage. 

3. If you find that the available space is insufficient, you should delete some storage space. 

4. If you want to delete the email, hit the Delete button to delete the emails. 

5. You can also empty your Trash and Spam folders to clear up some space. 

Solution 3: Check Your Spam Folder for the Missing Email

As some mail can be directed to the Spam folder, you should check that folder for missing emails. 

1. In the first step, sign in to your Yahoo account. 

2. Then, search for your Spam folder on the left-hand side. 

3. After that, click on the spam folder to launch it. 

4. Now, check for the missing emails. 

5. Once you find the email, right-click on it and choose Not Spam to transfer it to your inbox. 

6. If you find the same problem in the future, you should add your sender’s email to the contact list. 

Solution 4: Verify the Reply-to Address Is Right

When you’re sending an email to someone, you need to make sure that your reply-to address is correct. 

1. First of all, you will have to log in to your Yahoo mail account. 

2. Then, open the Settings section on the top right side. 

3. After that, choose the More Settings option using the drop-down menu. 

4. Now, hit on the Writing Email option on the left-hand menu. 

5. Next, check that the reply-to address space is free, or just insert the right email address. 

6. Lastly, save the changes that you’ve made. 

Solution 5: Check if the Sender or Domain Is Blocked

Many times, the domain or the sender is blocked, and that causes issues with sending and receiving emails. Here are the steps for checking it. 

1. In the beginning, sign in to your Yahoo! Mail account. 

2. Then, hit the gear icon on the top right corner and choose the More Settings option. 

3. After that, move on to the Security and Privacy tab. 

4. Now, go to the Blocked Addresses section by scrolling down. 

5. Next, verify if the sender’s email address and the domains are listed. 

6. If you see them listed, click on either the email address or the domain, then hit Remove to release it. 

7. Also, you can ask the sender to resend the email to check the email’s status. 

8. If you see that the mail doesn’t arrive even after following these steps, the issue may be different. 

9. Try following different troubleshooting methods or just contact customer support for more help. 

Solution 6: Check if Your Email Filters Have Issue

As misdirected email filters can cause problems in email processing, you should check the filters once. 

1. Start by logging into the Yahoo account on your computer. 

2. Then, click on the Settings tab on the top right side of your screen. 

3. After that, choose the More Settings option via the drop-down menu. 

4. Now, hit the Filters option present on the left-hand side. 

5. Next, check the filter’s list to verify that nothing was directing your emails from the inbox. 

6. If you find a filter that might be causing the issue, you can either alter it or delete it to make sure that nothing is misdirecting. 

7. After checking the filters, verify your inbox to see if your missing email was mistakenly redirected to a different location.