Having trouble with your AOL Mail

Being unable to login to your AOL account is a big problem, and you need to correct it. This issue can arise for many reasons, such as incorrect email login details, poor internet connection, browser setting errors, or just having forgotten the password. However, you can fix this problem using certain methods. Those methods include using different web browsers, contacting AOL support, and checking the email settings. When you fix the issue, you will be able to log in to your account once again. 

Causes of Unable to Log In to AOL Email Account

There can be several reasons why you can’t log in to your account. Some of the reasons are given below: 

• You don’t remember your email username or password 

• Maybe your username or password is invalid 

• Your account is dealing with hacking 

• The browser settings are incorrect 

• Issues with two-step verification 

Solution 1: Reset Your AOL Account Password With the Sign-in Helper Tool

You can reset your account using the sign-in helper tool. Check the steps here. 

1. Initially, head over to the AOL login webpage and hit the “Forgot password?” option. 

2. Then, supply your username and password and click on the Next option. 

3. Now, re-enter the CAPTCHA security challenge. 

4. After that, select to receive a verification code through SMS or email. 

5. Next, type the verification code you got and hit the Verify button. 

6. In the next step, continue with the on-screen steps for creating a new password. 

7. At last, sign in to your email account using the new password. 

Solution 2: Check the Browser’s Autofill Settings to Confirm That the Password Is Correct

You must check the settings of your browser to ensure that the password is correct. 

1. In the first step, launch a web browser to browse your email account. 

2. Then, move on to the AOL login page and tap on the Password section. 

3. Also, you should check if your browser remembers your password, and you’ll see all the saved passwords in the list. 

4. In the next step, ensure that your password is correctly auto-filled. 

5. When your password is incorrectly auto-filled, hit the X keys corresponding to your saved password to delete it. 

6. At last, provide your correct password and try to sign in to your account. 

Solution 3: Log in to Your Account Using a Different Web Browser or Device

If the issue lies in the browser or device, it may cause login issues with your email account. Hence, you can try another browser or device. 

1. In the first step, launch a different browser or device. 

2. Then, you should move on to the AOL login web page. 

3. Now, provide your username and password. 

4. After that, when you log in successfully, the problem is with the original browser or your device. 

5. Also, delete your cache and browser cookies and try to log in once again. 

6. Next, if your issue persists, you should contact the AOL support. 

Solution 4: Turn on Two-Factor Authentication to Add Security

To fix the can’t log in issue in your email account, you should enable two-factor authentication. 

1. Initially, log in to your email account. 

2. Then, move on to Account Security in your account settings. 

3. After that, you must click on the two-factor verification option. 

4. Now, continue with the on-screen steps to set up a two-factor verification method, which includes using a mobile number or authentication app. 

5. On the next screen, check your account details and save the settings. 

6. When you sign in next time, you may enter a verification code with your password.