• FACING ISSUE WITH YOUR EMAIL ?

Having trouble with your AOL Mail


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Q1: Let us know, since how long have you been facing this error/issue:

Email Account Hacked


Is your AOL account hacked? How would you know it and solve it? This account hacking problem can arise when your email account is vulnerable to cyber-attacks, and someone has control of your account. It happens when you don’t enable two-factor verification. However, you can fix this error by taking some measures such as changing your account’s password, turning on 2FA, talking to the AOL support service, recovering your account, and preventing further issues. 

Causes of a Hacked AOL Email Account

If you don’t know the causes behind your hacked email account, check out this list. 

 

  • If your email account is weak or predictable

  • Your account is dealing with phishing attacks 

  • Someone has misused your email login details 

  • Malware intrusion is also possible in your email account 

  • Maybe your account is vulnerable to security issues 

 

Solution 1: Change Your Password and Make It More Secure

When your password is weak and guessable, it can be easily hacked. Let’s see the steps here. 

 

  1. In the initial step, sign in to your email account using email login details. 

  2. Then, go to your account security settings. 

  3. After that, find the password change option. 

  4. Now, supply your password and create a better, stronger, and unique password. 

  5. Next, confirm that your password has everything precise, such as the uppercase, lowercase, numbers, and characters. 

  6. Lastly, save the changes and update your email password. 

 

Solution 2: Turn on the Two-Factor Authentication to Add Security

When you turn on the two-factor authentication, you add an extra layer of security. Check how to do it. 

 

  1. In the first step, log in to your AOL email account. 

  2. Then, go to the account settings. 

  3. After that, check for the Security or Privacy settings option. 

  4. Now, find the two-factor authentication option. 

  5. Next, continue with the on-screen prompts to turn on the 2FA. 

  6. Select a method of your choice to receive the verification codes, such as text messages or the verification app. 

  7. Moving forward, you should complete the setup process. 

  8. When you finally turn on the 2FA, you will get a code each time you sign in to your account from a different device. 

 

Solution 3: Scan Your Device Using an Antivirus Program to Remove Malware

When you need to remove the malware from your device, you should run an antivirus program. 

 

  1. In the first step, you should ensure that your antivirus software is installed on your operating system. 

  2. Then, launch the antivirus program to scan the device. 

  3. After that, choose an option to scan your system fully or run a deep scan. 

  4. In the next step, allow your program to check all the files and folders on your device. 

  5. Moving forward, if you find any malware, use the steps to delete or remove them. 

  6. When the scanning is complete, you should restart your computer and confirm that no threats are present. 

 

Solution 4: Check Your Account Settings and Make Sure It’s Authorized

You should also check the account settings once to see if it’s authorized or not. See the steps here. 

 

  1. In the beginning, you should log in to your email account using your login details. 

  2. Then, go to the account settings or the preferences section. 

  3. Now, check the settings, including email filters, contact details, and forwarding rules. 

  4. After that, check if all the settings align with your preferences and if there are no changes. 

  5. Moving forward, adjust the settings as needed. 

  6. If you find any suspicious changes, take immediate action and turn on extra security measures like 2FA. 

  7. You will have to keep an eye on your email account settings. 

Email Support

Frequently Asked Questions (FAQs)

If your account is hacked, there can be many reasons for it. For instance, if you have weak passwords, malware intrusion, security breaches, etc. You should make sure that your security practices are strong, such as your password being strong and unique, you are turning on 2FA, and it being free from suspicious emails or links.

If you want to detect if your email account is hacked, check for these signs: 


  1. When you see changes in your account settings 

  2. You fail when you try to log in to your account 

  3. Some changes in your account settings or missing emails 

  4. If you find any suspicious activity in your account

If you want to secure your account and keep it safe, follow these steps: 


  1. You should create a new and strong password 

  2. Then, turn on the 2FA protection 

  3. Don’t tap or click any suspicious links or websites 

  4. Ensure that your device and antivirus software are up to date 

  5. You should monitor your account settings and check for any suspicious activity 

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