Having trouble with your AOL Mail

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Q1: Let us know, since how long have you been facing this error/issue:

Lost/Deleted Emails Recovery

If you have lost or deleted important emails in your AOL account, you can try to recover them by checking the Recently Deleted or Trash folders. If the emails are not there, you can contact AOL customer support service to help recover them. It is important to act quickly, as deleted emails may only be recoverable for a limited time.


  • Accidentally press the delete button while browsing the inbox
  • Hacking or phishing attempts to delete emails
  • Virus or malware infect the system resulting in data loss
  • Overcrowding a mailbox with too many emails leads to inadvertent deletion
  • Incompatibility issues with browsers or email clients, resulting in data loss
  • Solution 1: Check the Trash folder for recently deleted emails within the last 7 days

  1. In the beginning, log in to your AOL email account on AOL.com.
  2. Next, click on the Trash icon located in the left-hand panel.
  3. Then, look for the recently deleted emails you want to recover in the Trash folder.
  4. After that, checkmark the box next to the email(s) you want to recover.
  5. In the next step, you have to hit the Action button above.
  6. Lastly, select Inbox under "Move to" to restore the email(s) to your inbox.

Solution 2: Contact AOL customer support to retrieve deleted emails permanently deleted over 7 days ago

  1. To get started, go to the AOL Help website.
  2. After that, you have to select the Email category.
  3. Then, choose the option to Contact Us.
  4. Next, select "Email Us" or "Chat with Us."
  5. Provide the required details, including your AOL email account details and the issue with the lost/deleted emails.
  6. Follow the steps provided by the customer support representative to retrieve your lost/deleted emails.
Email Support

Frequently Asked Questions (FAQs)

Yes, deleted emails in an AOL account can be recovered if they were deleted within the last 7 days and are still available in the Trash folder. For emails deleted permanently or beyond 7 days, recovery options include contacting the AOL customer support team or using third-party email recovery software.

To recover accidentally lost or deleted emails, you can check the Trash folder for recently deleted emails within the last 7 days, contact AOL customer support to retrieve permanently deleted emails over 7 days ago, or use mail recovery software to recover deleted emails.

AOL's email recovery tool allows users to retrieve deleted emails within seven days of deletion. However, for permanently lost emails, AOL suggests contacting its customer support team for further help.

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