Having trouble with your AOL Mail

Your AOL email account may not work for many reasons. You may observe problems in sending, receiving, and accessing emails. Moreover, your email may get some login issues, spam and cyber threat errors, and technical troubles. But, with the right methods, you can fix the issue of your email not working. You can check your email settings, update or reinstall your email client, and can also contact customer support. 

Causes of AOL Email Account Not Working 

There are many reasons why your AOL email is not working. Check the list below to understand. 

• Incorrect login details 

• Issues related to server and network 

• Storage or memory-related issues 

• Your email attachments are exceeding their size. 

• Account termination or suspension may be possible. 

Solution 1: Verify if Your AOL Account Is Up to date and Not Expired

When your account is out of date, it may cause problems with your email account. Check the steps to verify your email account. 

1. In the beginning, visit your AOL official website and log in to your account. 

2. Then, verify your account status on the account information page to check if it’s up to date. 

3. Now, if you find your account status updated, you need to update your payment method and renew your subscription plan to make sure your account is active. 

4. Lastly, you can update, renew, or access the AOL email to check if the problem has been solved. 

Solution 2: Make Sure That Your Internet Connection Is Stable

You should understand that a stable internet connection is a must. Hence, check the network connection for your email account. 

1. In the first step, verify if your Wi-Fi is well connected to your computer or mobile. 

2. Then, make sure that the internet connection is stable. 

3. Try browsing some website or any other online platform to check the connection. 

4. When you find your internet connection is stable, you should reset your Wi-Fi by disconnecting it for about 30 seconds and then connect it back. 

5. If you’re using a smartphone, you can choose either Wi-Fi or cellular data to check if the problem still persists. 

6. When you’re using public Wi-Fi, try to connect your device to a different network connection. 

7. Now, check if you are still having any issues. 

Solution 3: Ensure That Your Recipient’s Email Address Is Correct

If the recipient’s email address is incorrect, you may have difficulty with your email account. 

1. In the first step, check the email address of your recipient and ensure that the spelling is correct. 

2. Then, verify if your recipient email address is not marked as spam or blocked. 

3. After that, check the recipient to verify that the email address is correct and active. 

4. At last, you can send your email to a different email address and check if the AOL mail is working. 

Solution 4: Delete the Browser’s Cache and Cookies and Use a Different Browser

The browser’s cache and cookies may be causing your mail to not work properly. Hence, clear all of them, and use a different browser. 

1. Initially, go to a browser and move on to the Settings Menu. 

2. Then, locate an option to delete the cache and cookies and choose it. 

3. Now, choose a time range for which you want to delete the cache. 

4. After that, verify the action and let the process finish. 

5. Next, access your account once again and check if the issue is resolved. 

6. If your issue persists, you should use a different web browser to access your email account.