Having trouble with your AOL Mail

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Q1: Let us know, since how long have you been facing this error/issue:

Reset your Account

If you're encountering issues with your AOL email account and need to reset it, Help Email Tales provides a helpful solution. Whether you've forgotten your password or encountered any other account-related problems, our step-by-step guides will help you in resetting your AOL email account easily. Explore our resources to regain access and continue enjoying your AOL email services hassle-free.


  • Forgetting the account password or security questions answers
  • Account compromised due to unauthorized access
  • Account locked due to suspicious activity
  • Inactivity for an extended period leading to the account becoming inactive
  • Account information or settings need to be updated

Solution 1: Reset the account password using the "Forgot Password" option and following the recovery process

  1. First, go to the AOL login page and click on the Forgot Password link.
  2. Next, type in your AOL email address or username in the provided section.
  3. After that, complete the CAPTCHA verification to prove you're not a robot.
  4. Now, choose the password recovery method, such as receiving a verification code via email or answering the security question.
  5. From the next screen, follow the steps provided to reset your email account password.
  6. After that, you have to create a new password, ensuring it meets the required criteria.
  7. In the end, sign in to your AOL email account using the newly reset password.

Solution 2: Verify the account by providing correct security questions answers or other account verification methods

  1. First of all, go to the AOL login page and select the Forgot Password link.
  2. After that, you have to input your AOL email address in the given field.
  3. Then, complete the CAPTCHA verification to prove you're not a robot.
  4. Now, select the option to verify your account ownership using security question answers or other account verification methods.
  5. Next, provide the correct answers to the security questions or follow the specified account verification process.
  6. Once your account ownership is verified, you will be able to reset your account password or access your account.

Solution 3: Reactivate an inactive account by following the reactivation process given by AOL

  1. To get started, visit the AOL reactivation page or sign in to your AOL email account.
  2. Then, follow the prompts provided by AOL for reactivating an inactive account.
  3. Next, verify your account ownership by providing any necessary details or completing the required steps.
  4. Now, review and agree to any terms or conditions related to reactivating your email account.
  5. After that, you have to complete the reactivation process as directed by AOL.
  6. Once the process is successfully completed, your inactive email account will be reactivated and accessible again.

Solution 4: Update account details and settings through the account management options available in AOL's settings menu

  1. To begin, sign in to your AOL email account and navigate to the Settings menu.
  2. Then, locate the account management options, usually found under the Account Settings or a similar section.
  3. After that, click on the appropriate option to update your account details.
  4. Update the desired fields such as name, address, phone number, or any other relevant details.
  5. Then, save the changes and review the updated details to ensure accuracy.
  6. Similarly, explore other settings options to customize your account preferences, such as email filters, notification settings, or security options.
  7. Now, make any necessary adjustments or modifications to suit your needs.
  8. Next, save the settings once you have finished updating and customizing your email account details.
  9. Your email account details and settings will be updated and saved in accordance with the changes you made.
Email Support

Frequently Asked Questions (FAQs)

To reset your AOL account, go to the AOL login page and click on the "Forgot Password" link. Follow the steps on the screen to verify your email account and create a new password.

If you reset your AOL account, it means you have changed your account password. This helps enhance the security of your account and prevents unauthorized access. After resetting your account, you will need to use the new password to log in and access your emails.

To reset your account password on your iPhone, do the following:
  1. First, open the Settings app on your mobile device.
  2. Then, scroll down and tap on Passwords & Accounts.
  3. Next, select the AOL account for which you want to reset the password.
  4. Now, tap on Account and then choose Password.
  5. After that, type in your new password and confirm it.
  6. Lastly, save the changes, and your account password will be reset on your device.

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