• FACING ISSUE WITH YOUR EMAIL ?

Having trouble with your AOL Mail


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Q1: Let us know, since how long have you been facing this error/issue:

Unable to Send or Receive Email

When you have issues with sending and receiving emails in AOL, it can be annoying. This kind of problem can occur due to many things like incorrect server settings, network and connectivity issues, and filters. In order to eradicate the AOL email problems, you must follow some troubleshooting steps, such as ensuring proper configuration and settings. When you fix these errors, you’ll be able to send and receive emails in your AOL email account. 

Causes of Being Unable to Send or Receive Emails in AOL

If you can’t send or receive emails via AOL, there can be many reasons behind it. Check out the reasons here. 

 

  • When the internet connection is poor 

  • This may be due to incorrect server settings. 

  • Your email filters send messages to different folders. 

  • Maybe your browser cookies block the email downloads. 

  • When the email forwarding settings are ON, your email is redirected to another account. 

 

Solution 1: Verify if Your Internet Connection Is Stable

As an internet connection can be a reason for AOL email-related issues, you must check if it is stable or not. 

 

  1. In the first step, confirm that your computer or smartphone is connected to a secured Wi-Fi network or at least an Ethernet connection. 

  2. Then, you should restart your modem or router and allow the connection to be set up. 

  3. Now, verify if other devices are connected to the same network to check the internet access. 

  4. After that, move your router closer to enhance the router’s signal strength. 

  5. Next, turn off the VPN or proxy connection that may interrupt your internet connection. 

  6. Lastly, talk to your internet service provider if the issue persists. 

 

Solution 2: Check and Correct Server Settings for Your AOL Account

You should verify and correct the server settings for your account, and it will correct your email issue. 

 

  1. In the beginning, launch your email client app and go to the Account settings. 

  2. Then, find the server settings option. 

  3. Now, verify the incoming and outgoing server addresses. 

  4. After that, check whether the server is imap.col.com or pop.aol.com. 

  5. Also, the outgoing server should be smtp.aol.com. 

  6. Next, make sure that your port numbers for the servers are correct. For instance, 993 for IMAP, 995 for POP, and 465 for SMTP. 

  7. Moving forward, turn on the SSL encryption to ensure secure communication. 

  8. When you find the settings incorrect, ensure that you make the right corrections and save the changes. 

 

Solution 3: Check and Adjust Email Filters to Make Sure Proper Message Delivery

If the email has issues due to email filters, ensure the message is delivered. Check out the steps here to proceed. 

 

  1. In the first step, sign in to your email account and check the email settings. 

  2. Then, search for the email filters or rules option. 

  3. After that, check your existing filters and ensure that they aren’t diverting or blocking incoming messages. 

  4. Now, maintain the filter rules to make sure that the emails are delivered to your inbox. 

  5. Next, save your changes to update the email filter settings. 

  6. Lastly, check your email filter settings regularly to confirm that they align with your needs. 

 

Solution 4: Delete the Browser Cookies or Access the AOL Mail in a Different Browser

As the browser cookies may interrupt your email, and also try accessing AOL mail in a different browser. 

 

  1. In the beginning, open a browser and go to its settings or preferences. 

  2. Then, find the option to delete the browsing data or cookies. 

  3. After that, choose a time range and tick the box for the cookies or site data. 

  4. Now, you should delete the cookies and restart your browser. 

  5. Next, launch a different web browser on your computer. 

  6. Lastly, go to your AOL Mail to find your account and check if the issue has been solved. 

Email Support

Frequently Asked Questions (FAQs)

Your email account doesn’t receive emails because they are in the incorrect folder. Also, the configuration in your third-party mail client may be incorrect. Moreover, deactivating your account can also be a big problem. Hence, the first step in checking the missing emails is to check the folders.

If you want to fix the account issue, you can follow some troubleshooting methods. The first method is to verify your internet connection, delete cache and cookies, reset your account, and remove the conflicting software. Moreover, you should run AOL from a different device or browser.

If you find that the emails you sent are not delivered to the recipient’s inbox, it means that the emails are going to the spam or junk folders in your recipient’s inbox. You should verify your internet connection and confirm it is stable. Also, you should delete the cache and cookies of the browser and update your mail settings.

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