IMAP and POP are protocols used for email retrieval on email clients like Outlook, Thunderbird, and Apple Mail. AOL users may encounter IMAP and POP related issues such as difficulty in accessing or sending emails, slow performance, or error messages. These problems can occur because of faulty IMAP/POP server settings or security issues. Users can troubleshoot these problems by ensuring correct server settings and adjusting security settings or by contacting AOL customer support for service.
Note: Keep in mind to re-enable your antivirus and firewall program after testing to ensure that your desktop computer is protected.