Having trouble with your iCloud Mail

You may face issues while logging in to your iCloud account. This error is common, and you may feel it because of numerous reasons. Some of the common reasons are you’re putting the wrong password or you are not using the correct letter case for your password. Moreover, some security issues can also be the reason why you are not able to log in to your email account. In order to fix your account settings, you must reset your password and check your internet connection. Plus, you should turn off some settings that may be causing some errors. 

Causes of Unable to Login to iCloud Email Account

Here are some major causes why you might not be able to log in to your email account:

• You’re putting the incorrect login details. 

• The iCloud server is down. 

• Internet connection issues might be there. 

• Your account is dealing with blocking or disabilities. 

• Two-step verification 

• Your iOS version or software is out-of-date. 

• Your account is hacked. 

Solution 1: Verify Your Apple System Status Site to Ensure There Are No Server Downtime

As server issues can be a result of your Apple system status site, you must confirm that with the help of some easy steps:

1. In the starting, launch a web browser on your desktop computer. 

2. Then, head over to the Apple System Status website. 

3. Now, verify the status of the service you’re facing issues with, including Apple ID or iCloud. 

4. If you observe the service highlighted in a green circle, it shows that it’s working properly. 

5. If you see the mark in a yellow or red circle, there might be some issues that may be causing the login problem. 

6. If you see the red or yellow circle, verify the messages for some details. Your Apple will provide you with a time duration when it will be fixed. 

7. Finally, let the issue be fixed, and log in to your account. 

Solution 2: Confirm That You Have a Stable Internet Connection

You make sure your internet connection is good and stable, and it has no glitches. Check the basic steps to check the connection:

1. The first thing you have to do is connect your desktop to your mobile data or a Wi-Fi network. 

2. Next, you will need to navigate to a web browser on your device. 

3. After that, run a website to confirm that the internet is working. 

4. In case of a Wi-Fi connection, get closer to the router or reset it. 

5. In the case of mobile data, make sure that you have sufficient data and good network coverage. 

Solution 3: Reset Your Apple ID Password

To solve the problem of being unable to log in to your account, you must reset your Apple ID password. Here are the quick and easy steps in the section below: 

1. Initially, head over to your Apple ID account page and hit the Forgot Apple ID or password. 

2. Then, supply your Apple ID and click on the Continue button. 

3. After that, select your Apple password and click on Continue to reset it. 

4. Now, choose a method to reset your password, like another email, answering security questions, or through 2-step verification. 

5. Next, complete the steps on your screen and type the verification code if needed. 

6. Also, you have to set up a new strong password and then verify it. 

7. In the end, click on the Reset password to finalize the procedure. 

Solution 4: Check the Date & Time Settings, Make Sure They Are Right, and Set Them to Automatic

Some email settings, such as date and time, can be the reason why you can’t log in to an account in iCloud. Check out the steps below: 

1. As the initial step, navigate to the Settings app on your iCloud app. 

2. Then, you must hit the General option and then hit the Date & Time button. 

3. After that, enable the Set Automatically option. 

4. Now, if the option is already ON, turn it off, wait for some time, and then turn it on again. 

5. Next, verify if the date and time are correct on the screen. 

6. If you spot them incorrect, turn them off the Set Automatically option and set up the correct date and time. 

7. Moving forward, enable the Set Automatically option once again. 

8. If you find the date and time incorrect, this may cause a login issue. 

9. Finally, check if you can now log in to your email account. 

Solution 5: Sign Out of the iCloud Account and Then Sign Back In

One of the best ways to resolve the login issue in iCloud is to sign out of the account and then sign back in: 

1. In the first step, head over to your device’s settings and choose your Apple ID. 

2. Then, go to the Sign Out option by scrolling down. 

3. After that, type your Apple ID password and hit the Turn Off button. 

4. After you sign out, restart your mobile device. 

5. In the following step, move back to your device settings and hit the Sign-in option. 

6. Next, supply your Apple ID and password to sign in to the account. 

7. After you sign in, confirm if the “can’t log in to account” issue is fixed or not. 

Solution 6: Update Your Device to the Latest Version

In case your Apple device is out of date, then you have to update it right away. Let’s check the steps given below in order to update your operating system. 

1. Initially, you will need to open the Settings tab on your device. 

2. And then, click on the Apple menu on the Mac system. 

3. Now, go to the General section and then choose Software Update. 

4. When you see any update, click on the Download button and install it by hitting the Install or Update Now button. 

5. Next, continue with the on-screen process to finish the update. 

6. When your update is finished, you can restart your device. 

Important Note: Don’t forget to back up your operating system before updating anything. 

Solution 7: Turn off the Two-Step Verification Settings

You must disable the two-step verification setting temporarily to fix the issue of not being able to log in to the account. 

1. Initially, visit applied.apple.com and log in to your Apple ID. 

2. Then, go to the Security section and hit the Edit option. 

3. Now, click on the Turn on two-factor authentication option. 

4. After that, proceed with the on-screen steps to either change or provide a new mobile number. 

5. Once you’re done with the steps, log out of your device and then log back in via your Apple ID and a new password. 

6. Once you finish the troubleshooting step, you must turn on two-factor authentication by going to the Security option on the applied.apple.com website and choosing Turn on Two-factor authentication. 

Solution 8: Try to Log in to Your iCloud Account on a Different Web Browser or Device

If you’re facing an issue logging into the account, it’s possible that the problem lies in your device or browser. Check out the steps here to try login with a different device: 

1. You need to use a different device or a web browser to log into your account. 

2. Then, move on to the iCloud website. 

3. Now, supply your Apple ID and password. 

4. After that, hit the Sign In button. 

5. When you log in properly to your account, it may be possible that the issue was on your device or the browser. 

6. Next, delete the cache and cookies for the previous browser or device. 

7. Moving forward, try to log in again to the previous device or browser. 

8. If you still feel unable to log in, you should try other methods.