Having trouble with your iCloud Mail

  • 1
  • 2
  • 3
  • 4

Q1: Let us know, since how long have you been facing this error/issue:

Email Account Hacked

If you suspect that your iCloud email account has been hacked, you should take immediate action to secure it. Change your password and security questions, and enable two-factor authentication. Review your email settings for any unauthorized changes, and check your email forwarding and filters. Also, be cautious of any suspicious emails or messages asking for personal data or login credentials.


  • Weak or easily guessable passwords
  • Phishing scams, where users are tricked into revealing login credentials
  • Using the same password across multiple accounts
  • Unsecured public Wi-Fi networks
  • Outdated software with known vulnerabilities
  • Malware or viruses on the user's device

Solution 1: Update your iCloud password with a strong, unique one right away

  1. Firstly, go to the Apple ID page and sign in with your current Apple ID and Password.
  2. After that, you need to tap on Change Password.
  3. Next, input your current password and then enter a new, strong password.
  4. Then, confirm the new password by entering it again.
  5. Now, select Change Password to complete the process.
  6. Use a unique password that has a mix of upper and lowercase letters, numbers, and symbols.
  7. Avoid using personal data, common words, or easily guessable passwords.
  8. Lastly, consider using a password manager to store and generate strong passwords securely.

Solution 2: Enable two-factor authentication for added iCloud security

  1. On your iPhone, go to Settings > [Your Name] > Password & Security.
  2. After that, press Turn On Two-Factor Authentication.
  3. Follow the steps displayed on the screen steps to set up the feature and choose a trusted phone number to receive verification codes.
  4. Then, type in the code to enable two-factor authentication for your iCloud account.
  5. Make sure to keep your trusted devices updated and secure to ensure the highest level of protection.

Solution 3: Review your login history and check for suspicious activity in iCloud account

  1. First of all, go to the iCloud website and log in to your account.
  2. Next, press your profile picture and select Account Settings.
  3. Then, scroll down to the Security section and tap on See All.
  4. Check the Recent Activity section to see if there are any suspicious login attempts.
  5. After that, select View Details to see the login history of your account.
  6. Review the login history and make sure that all the login attempts were made by you or someone you trust.
  7. If you notice any suspicious activity, change your password immediately and enable two-factor authentication.

Solution 4: Regularly update device software and security patches for protection against known vulnerabilities

  1. As your initial step, go to your device's settings menu.
  2. Then, select Software Update or System Update.
  3. If an update is available, tap on Download and Install.
  4. Next, follow the prompts to complete the installation process.
  5. After the installation, confirm that all security patches are up to date.
  6. Lastly, set up automatic updates to ensure that your device is always protected.

Solution 5: Run an anti-virus scan on your devices to detect and remove any malware or viruses

  1. First, install up-to-date antivirus software on your operating system.
  2. Next, open the antivirus program and select the option to perform a full system scan.
  3. Now, allow the scan to finish and wait for the program to identify any potential viruses.
  4. If any viruses are detected, follow the steps to remove or quarantine them.
  5. After the scan is done, restart your system to ensure that any changes are fully applied.
Email Support

Frequently Asked Questions (FAQs)

If your iCloud account is hacked, the first step is to reset your Apple ID password at apple.com. Check and update any incorrect or unrecognized personal or security details. Contact your email address provider to ensure that you have control over every email address linked to your Apple ID.

If you suspect that your iCloud account has been hacked, there are several signs to look out for. These include receiving a notification or email from Apple about account activity you don't recognize, noticing unusual activity like messages that you haven't sent, any purchase activity that you don't recognize, the password is no longer working, or your device is locked or placed in Lost Mode by someone other than you.

If someone knows your iCloud password, change it immediately to a new, strong password. Enable two-factor authentication for your iCloud account, review your login history, and run an antivirus scan on your device.

Latest Blogs

  • Apr 04, 2024
  • By Mathew Jones

How to Fix the ‘Unable to Select Email in iCloud’ Issue?

It is common to occasionally get the ‘unable to select email in iCloud’ problem. However, there is nothing t.... Read More
  • Mar 27, 2024
  • By Drake shawn

How to Resolve the ‘iCloud Email Not Sending’ Issue?

iCloud provides the most convenient and fast emailing experience on iOS, Mac, and Windows devices. It also comes with im.... Read More
  • Mar 27, 2024
  • By Donald Olsen

How to Fix the ‘iCloud Mail Not Receiving Emails’ Issue?

iCloud Email provides a seamless emailing experience for iOS and Mac device users. A device with the internet allows you.... Read More
  • Mar 27, 2024
  • By Donald Olsen

How to Recover Deleted Emails From iCloud?

For Mac and iOS users, iCloud emailing is one of the most worthwhile services. With the help of iCloud mail, users can c.... Read More
  • Mar 22, 2024
  • By Donald Olsen

How to Fix the iCloud Email is Not Working Issue?

iCloud email provides a seamless emailing experience for iOS and macOS users. Its email service comes with a user-friend.... Read More
  • Jul 28, 2023
  • By Drake shawn

How to Resolve iCloud Customer's Issues on iPhone/iPad?

iCloud is a popular cloud-based service offered by Apple that allows users to store and access their data across all App.... Read More

55 Votes

Rate Us!

4.5/5   55 - votes.
Back to Top