Having trouble with your iCloud Mail

IMAP and POP are the issues related to the iCloud server. In this error, users may face problems while setting up their email account, sending and receiving emails, putting wrong passwords, and some email sync issues. As this error is quite common, you can clear it by checking the settings and configurations within your email. Also, you must ensure that your account is completely aligned with the IMAP & POP settings. Moreover, you can turn on two-factor verification to improve security. 

Causes of IMAP and POP-Related Issues in iCloud

There are some common causes behind this issue, and you must know them to find an effective solution. 

• When email settings are incorrect, such as username, password, and other server information

• When the email client software is incompatible or outdated

• Problem with the internet connection and configuration

• Issues with the iCloud server or some activities

• Some security problems, such as unsecured connections or outdated passwords. 

Solution 1: Ensure That IMAP and POP Settings Are on in iCloud Settings

The server-related issues might arise when the necessary settings are OFF in the iCloud settings. Check if they are ON using these steps: 

1. First, visit the iCloud official website and log in to your account. 

2. Then, click on the Mail icon to launch the mailbox. 

3. After that, hit the gear icon and choose Preferences using the drop-down menu. 

4. Now, head to the Accounts tab and ensure that the Enable this account option is picked. 

5. Next, choose the Advanced tab and tick the box next to Enable IMAP and Enable POP. 

6. Lastly, click on the Save button to implement the changes. 

Solution 2: Verify if the Incoming and Outgoing Mail Server Settings Are Correct

To check the server settings, check out the incoming and outgoing server settings. Follow these steps: 

1. First of all, navigate to the Mail app on your device. 

2. According to your device, move to the Preferences option. 

3. After that, you have to open the Accounts section. 

4. In the next step, select your account. 

5. Now, you must click on the Advanced Information option. 

6. Moving forward, check your Outgoing Mail Server (SMTP). 

7. On the following screen, click on your SMTP server to use your account.

8. You will see the server address in the Server Address or SMTP Server Name section.

Solution 3: Turn off the Antivirus or Firewall Program

In some cases, any third-party program, like antivirus or firewall, may interfere with your iCloud software: 

1. In the first step, launch the antivirus software or any third-party program on your computer. 

2. Then, find the option to turn off the program for some time or just turn off the protection. 

3. Now, choose that option and verify that you want to turn off the program. 

4. Next, check your iCloud email account and verify if the IMAP & POP issue is fixed. 

5. When you are confirmed that the error is fixed, turn on the antivirus or firewall program antivirus. 

Solution 4: Delete the Cache and Cookies of Your Web Browser or the Email Client

Unwanted cache and cookies in your web browser can drastically affect the server’s performance. Hence, it’s important to delete them. 

1. First of all, go to your browser or email client and then head to the Settings or Preferences option. 

2. Then, check the option for clearing cache and cookies under the Privacy or Security section. 

3. When the cache and cookies are cleared, close your browser and then open it again. 

4. At last, try to access your account and check if the problem is properly resolved. 

Solution 5: Try to Sign in to Your iCloud Email Account on a Different Device or Network

When you sign in to your iCloud account on a different network or device, you can solve this issue easily. Simply check out the steps in the section below: 

1. To get started, you will have to log out of your account. 

2. And then, go to your email program on a different device. 

3. Next, log in to your iCloud account by using the correct credentials. 

4. After that, go to your inbox and try to send an email to verify whether your account is working or not. 

5. In case you see that your email works on different devices or networks, there is a possibility that the problem lies in the previous device or network. 

6. Finally, you can contact your network’s team for guidance.