Your iCloud account may have an “unable to send or receive email” error because of several reasons, such as faulty internet connection, email forwarding settings, and push notifications. And maybe there are some more causes behind this issue. In order to resolve this problem, you should check the email settings and apply some relevant methods like verifying the internet connection, restarting the computer, and turning on some notifications. If your issue doesn’t get resolved, you should contact your Apple Support for assistance.
When your iCloud mail is unable to send or receive emails, some reasons work behind that issue to cause them. Here is the list.
Faulty internet connection
When the email forwarding is ON
Any email is mistakenly marked as junk.
Setting issues in the device
Insufficient space
When your mail account is blocked
When your push notifications are OFF
You should check if your iCloud email is enabled on your device, such as an iPad, iPhone, or iPod. Check the steps to do it:
In the first step, launch the Settings option on your device.
Then, move on to the Passwords & Accounts option and click on it.
Now, you need to click on your iCloud account.
After that, make sure that Mail is ON and is green.
If you find that option off, enable it and try to check your email once again.
You must ensure that your device is getting data automatically. Check these steps:
First of all, head over to the Settings on your device.
Then, hit the Mail option.
After that, click on the Accounts option.
Now, move on to the Fetch New Data.
Next, check if the Push option is ON.
Moving forward, verify that your account is shown under the Fetch option.
If you don’t see your account listed, click on Add Account.
In the next step, continue with the on-screen steps to add your account.
Finally, close the Settings menu and check if your account is able to send and receive email.
You should check your iCloud mail is working by testing the push by simply sending an email to your account:
Go to your iCloud email account and on your iOS.
Then, try composing a new email and send it to your iCloud email ID.
Now, wait for some time and verify if your email comes automatically into your inbox without refreshing it.
After that, if you see the email arriving, the Push feature will be working.
On the other hand, if you don’t see the email arriving, you must troubleshoot the issue by ensuring a stable internet connection.
You can also restart your device.
To eradicate the error, you can perform a power cycle with your device. Check out the steps to do it:
In the beginning, press and hold the Sleep button until you see the red sliders.
Then, turn off your device.
Wait for a few seconds, and again press and hold the Sleep/Wake button until you see the Apple logo.
Moving forward, allow your device to restart.
Now, verify if your iCloud email is sending and receiving emails.
If you’re facing issues with email sending and receiving in your iCloud email, use these methods.
Verify your internet connection.
Check your email account settings.
Check your account for any suspicious emails.
Delete all the iCloud cache and cookies.
Run your iCloud email in a safe mode.
Help Email Tales provides services to help email users have the best experience with the email service they are using. The company has no affiliate partnerships with any email brands such as AOL, BTinternet, Yahoo Mail, iCloud, Xfinity, Outlook, Webmail, and others. We have a certified team that works hard to create content that revolves around solving simple to complex email issues, like email failing to work on certain devices, problems with IMAP and POP, problems while sending and receiving emails, how to create an email account, etc. All content presented on the website has been created after in-depth research.
In addition, you can contact us with any queries or concerns you may have. We show transparency in everything, whether it's our approach to fixing the issue or methods to assist users in making the most of their specific email service.