Having trouble with your iCloud Mail

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Q1: Let us know, since how long have you been facing this error/issue:

Email not Working

iCloud email not working issue refers to problems with sending or receiving emails using a custom domain email address linked with iCloud. Some common issues include server errors, login issues, spam filtering, and email delays. These issues can affect business productivity and may require advanced troubleshooting techniques.


  • Incorrect email settings
  • DNS issues
  • Server problems
  • Email client issues
  • Authentication errors
  • Spam filters or junk email settings
  • Email account over quota
  • Email forwarding issues
  • Email delivery delays or failures
  • Third-party application interference

Solution 1: Check the internet connection and make sure it's stable

  1. First, verify that your device is connected to the internet.
  2. Next, try accessing other websites to see if they load correctly.
  3. If your internet connection is wireless, move closer to the router or access point to ensure a strong signal.
  4. If you're using a wired connection, ensure the cables are firmly connected.
  5. Now, restart your router or modem if there are connectivity issues.
  6. Lastly, contact your internet service provider if the problem continues.

Solution 2: Make sure your email account settings are configured correctly

  1. Go to the Settings app on your device and select Passwords & Accounts.
  2. After that, select your iCloud email account and then tap on Account.
  3. Check the incoming mail server settings and make sure they are correct.
  4. Check the outgoing mail server settings and make sure they are correct.
  5. Make sure the username and password are correct and that there are no typos.
  6. Lastly, you have to save the changes and try accessing your email again.

Solution 3: Verify that your account is not blocked and you have sufficient storage space

  1. First, go to the iCloud.com website and log in to your account.
  2. After that, tap on the Mail icon to open the email client.
  3. Check if you have sufficient storage space by tapping the gear icon in the bottom left corner and selecting Preferences.
  4. If your storage space is low, delete some unwanted emails, attachments, and files to free up space.
  5. Check if your account is blocked by attempting to send an email. 
  6. If your email is not sent, your account may be blocked. In that case, contact Apple support for assistance.

Solution 4: Try accessing your email on a different device or network

  1. First of all, log out of your email account on the current device.
  2. Then, use a different device or connect to a different network.
  3. Next, open the email application or webmail on the new device or network.
  4. After that, type in your email credentials to log in to your account.
  5. Now, check if you can send or receive emails without any issues.
  6. If the issue continues, try troubleshooting the problem on the new device or network using the previous steps.
Email Support

Frequently Asked Questions (FAQs)

Apple recommends using an email address that you frequently use and have access to for your Apple ID. It could be any email service provider, including iCloud, Gmail, Yahoo, or Outlook.

To resolve iCloud professional email issues, one should check the internet connection, ensure the email account settings are correct, verify the account is not blocked, and try accessing the email on a different device or network. It is also recommended to contact Apple support for further help.

There could be various reasons why you might be having trouble turning on your iCloud email. Some common causes include unstable internet connection, incorrect login credentials, and insufficient storage space. Checking these factors and troubleshooting can help resolve the issue.

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