Having trouble with your Outlook Mail

Sometimes, your Outlook may not work for plenty of reasons. In this type of problem, your email becomes unable to send and receive emails, synchronize emails, and set up the email settings. The reasons behind this issue are incorrect account settings, glitches in the email server, and a fault in the internet connection. Users face this error once in a while, and the good part is that you can fix this problem with the help of some common methods. Those solutions include checking the internet connection, log in details for email, updating your email to the latest version, and removing and reinstalling the Outlook mail app. 

Causes of Outlook Email Account Not Working

Like any other issue, Outlook’s not working error also has some common causes that you should know about. Check them out here: 

• Faulty email account settings 

• Third-party antivirus or firewall 

• Internet connection issues or server issues 

• The Outlook version is out of date. 

• The Outlook profile is corrupted. 

• Security problems or incorrect login details 

Solution 1: Check the Internet Connectivity and Server Status

The first and foremost solution should be checking the internet connection and the status of your server. 

1. To begin, verify if your internet connection is working properly. 

2. Then, go to a browser and browse a website to check your internet connection. 

3. After that, visit the status page of the email service provider to verify any kind of disabilities. 

4. In case you observe that the status is down, wait for some time to get it fixed. 

5. If the internet connection persists, talk to your email service provider for assistance. 

Solution 2: Check Your Email Settings and Login Details

To resolve your Outlook account not working error, you should verify your email settings and the mail credentials: 

1. First of all, launch Outlook and hit the File option. 

2. Then, select the Account Information and click on the Account Settings. 

3. After that, verify that the incoming and outgoing email server settings are correct. 

4. Now, verify that your email and password are linked to that account. 

5. Next, click on the Test Account Settings to confirm the mail settings and login details. 

6. When you see some errors, you should try typing your email address and password. 

Solution 3: Update Your Outlook Email to the Latest Version and Install Any Pending Updates

To make your Outlook email work again, you can update your mail account to the latest version. Also, install any pending updates: 

1. To start, launch Outlook and choose the File option on the screen. 

2. Then, click on the Office Account/Account option according to your Outlook version. 

3. Now, select the Update Options and hit the Update Now button. 

4. After that, if you see any pending updates, let them be installed. 

5. Finally, restart your account when the updates are installed to check for changes. 

Solution 4: Turn off Any Conflicting Add-Ins or Antivirus Software

Many times, third-party software or add-ins may cause issues with your account. In order to eliminate this, you need to turn them off: 

1. To begin, go to the Outlook account and reach the File tab. 

2. Then, hit the Options button and choose Add-ins. 

3. Now, hit the COM Add-ins under Manager and hit the Go option. 

4. After that, uncheck the boxes near the Add-ins that may be causing the issues. 

5. Lastly, click on the OK button and restart your account. 

Solution 5: Remove and Reconfigure Your Account in Outlook

When you’re dealing with uncertainties with your email account, you must try to remove and reconfigure your account:

1. To start, launch the Outlook account and head to the File option. 

2. Under File, choose Account Settings, and then hit Manage Profiles. 

3. When the account is removed, click on the Add Account option to start setting up a new account. 

4. Next, continue with the on-screen prompts to add your account and then supply the correct settings and credentials. 

5. When your email is added, verify its functionality by sending or receiving a demo email.