Having trouble with your Outlook Mail

Set forwarding to email is a feature that allows users to redirect their emails from one mail to another. However, users may sometimes face difficulty while using this feature. Some of the common reasons behind this error are incorrect email addresses, technical issues, wrong security settings, etc. Because of this issue, you may face some problems, such as miscommunications in email, where emails are not sent or received by the user. In order to eradicate this error, you must confirm your email address, verify your email forwarding, and set up the security settings in the mail account. 

Reasons Behind Set Forwarding to Outlook Account Issue

The set forwarding to email error doesn’t occur all of a sudden, and there are some reasons behind it. Check some of the main reasons here: 

• Incorrect configuration of forwarding rules 

• Underlying issue with the Outlook 

• The account has been hacked and set up incorrectly. 

• Maybe the IT policies of the organization have blocked the email forwarding settings. 

Solution 1: Verify and Turn off Any Settings That May Be Interfering With Email Forwarding

As a first solution, you should check and disable the email settings that might be interfering with the set forwarding. 

1. Initially, go to the account and then move on to the File section. 

2. Then, click on the Manage Rules & Alerts option. 

3. After that, check for any rules that are created to forward your emails to another address. 

4. Now, choose a conflicting rule and then hit the Change Rule button. 

5. Moving forward, click the Delete Rule button to delete the specific rule. 

6. Next, close the screen for rules and alerts. 

7. Lastly, check your email settings to confirm that no forwarding occurred. 

Solution 2: Eliminate Any Unnecessary Email Forwarding Settings Added to Your Account

If your email account has any incorrect email forwarding settings, you must remove those settings. 

1. Start by logging into your account and head over to the Settings menu. 

2. Then, choose the View all Outlook settings option. 

3. Now, you should click on the Mail section and then hit the Forwarding option.

4. After that, verify if there are any rules set for forwarding that you didn’t create. 

5. When you find any incorrect forwarding settings, alter them immediately. 

6. In the following step, save the changes and exit the Settings menu. 

7. Moving forward, check your email activity to ensure that you didn’t forward any suspicious emails. 

8. Finally, recreate your account’s password and turn on the two-step verification to add more security. 

Solution 3: Check Your Account’s Security Settings and Change Your Password

To fix errors with email forwarding, you should check the security of your account and change the password if necessary. 

1. In the initial step, sign in to the account and click on your profile icon. 

2. Then, choose the View account option and go to the Security settings. 

3. After that, check your security settings to confirm that your account is well secured with the two-step verification. 

4. Now, you can change your account’s password, too, by hitting the Change Password option and continuing with the on-screen steps. 

5. After you’ve successfully updated your password, make sure that you sign out of all devices and then sign in again with the new password. 

Solution 4: Turn on Two-Step Verification for Your Account

By enabling the two-factor protection, you can protect your Outlook email account from any kind of trouble. Check the steps below. 

1. First of all, head over to the account and sign in with the right details. 

2. Then, click on the profile icon at the topmost corner. 

3. Now, choose the View Account option from the drop-down menu. 

4. After that, hit the Security option from the left-hand side menu. 

5. In the next step, go to the two-step verification and choose the Set up option. 

6. Proceeding with the steps, follow all the on-screen prompts. 

7. Next, you’ll have to verify your identity by choosing a method to sign in securely every time. 

8. Now, the account is secured and free from all suspicious access. 

Solution 5: Full Scan Your Computer for Any Potential Virus or Malware Infection

As the malware infection can also cause issues with email forwarding, you should check it out once by scanning your desktop. 

1. Initially, launch the antivirus software on your computer and ensure it’s updated. 

2. Then, scan your computer fully to identify any virus or malware issue. 

3. After that, if you spot any problems, continue with the steps to delete them. 

4. Now, restart your PC to apply the changes properly. 

5. Next, you should log in to the email account. 

6. Also, check the forwarding rules to confirm the deletion. 

7. You can also change your account’s password and turn on the two-step protection factor to save your account.