Having trouble with your Outlook Mail

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Q1: Let us know, since how long have you been facing this error/issue:

Multiple Issues in Emails

The "Multiple Issues in Emails" issue in Outlook can refer to various problems encountered while sending, receiving, or managing emails. These issues can include error messages, email drafts not being saved, emails not showing up in the inbox, emails being marked as spam, and more. They can be caused by a many factors, such as incorrect email settings, network issues, or software bugs. Troubleshooting steps may involve checking email account settings, clearing the Outlook cache, disabling add-ins, or repairing the Outlook installation.


  • Outdated or corrupted Outlook software
  • Problems with the email server or internet connection
  • Insufficient storage in the email account
  • Conflicts with other Outlook add-ins or programs
  • Malware or virus affecting the email account
  • Wrong email settings or configuration
  • Issues with the recipient's email account or server
  • Human error, like accidentally deleting an email or sending an email to the wrong recipient.

Solution 1: Check your internet connection

  1. Check if your internet modem and Wi-Fi router are turned on and properly connected.
  2. After that, check if other devices on your network have internet access.
  3. Run a network diagnostic test on your desktop computer by pressing on the network icon in the taskbar and selecting Troubleshoot problems.
  4. Next, restart your modem and Wi-Fi router if the problem continues.
  5. If you're using a wireless connection, try moving closer to the router or connecting via an Ethernet cable.
  6. Lastly, contact your internet service provider if the problem still persists.

Solution 2: Restart Outlook or your desktop computer

  1. First, close Outlook and any other applications running on your desktop computer.
  2. Next, tap on the Start menu bar at the bottom left corner of your desktop screen.
  3. Then, select the Power icon, and Restart or Shut Down options.
  4. After that, wait for your desktop computer to restart and login to your account.
  5. Lastly, open your Outlook account and check if the problem is solved.

Solution 3: Update your Outlook to the latest version

  1. As your initial step, open Microsoft Outlook on your desktop computer.
  2. Next, open the File panel at the top left corner of the window.
  3. Then, select the Office Account option and click on Update Options.
  4. After that, tap on Update Now to start checking for updates.
  5. If any updates are available, press Update to download and install them.
  6. Once the updates are installed, restart your Outlook email account to complete the process.

Note: The above steps may differ depending on the version of Outlook you are using.

Solution 4: Repair your Outlook installation

  1. To get started, open the Control Panel section on your desktop computer.
  2. Select Programs and Features or Add/Remove Programs, depending on your operating system.
  3. Next, find Microsoft Office in the list of installed programs and select it.
  4. After that, tap on Change or Modify to begin the repair procedure.
  5. Then, choose the option to repair your installation.
  6. After that, follow the prompts to finalize the process.
  7. Once the repair is finished, restart your desktop computer.
  8. Lastly, open Outlook to see if the problem has been fixed.

Solution 5: Disable any add-ins that may be causing issues

  1. Open Outlook and go to File > Options.
  2. In the Options window, you have to tap on Add-ins.
  3. In the Manage box, select COM Add-ins and press the Go button.
  4. Clear the checkbox next to any add-ins that you suspect may be causing issues.
  5. After that, you need to hit the OK button and restart Outlook.
  6. If the issue is fixed after disabling the add-ins, you can try enabling them one by one to identify the specific add-in causing the issue.

Solution 6: Delete and recreate your email account in Outlook

  1. Begin by opening Outlook and pressing the File panel.
  2. Then, select the Account Settings option and tap on Manage Profiles.
  3. Select the profile that contains the email account you want to delete and hit Remove.
  4. Next, confirm the deletion by tapping the Yes button.
  5. After that, you have to close Outlook and reopen it.
  6. Now, select File and then click on Add Account.
  7. From the next screen, input your email address and press Connect.
  8. Then, type in your password and hit the Connect button again.
  9. Follow the steps displayed on the screen to complete the setup.

Note: Back up any important data before deleting your email account, as all associated data will be removed.

Email Support

Frequently Asked Questions (FAQs)

In order to resolve errors in your Outlook account, you can check your internet connection, restart Outlook or your computer, update your Outlook to the latest version, repair the Outlook installation, and disable any add-ins that may be causing issues.

The main reasons for Outlook not responding are issues with add-ins, corrupted data files, a large number of emails in the inbox, outdated Outlook versions, antivirus programs, and connectivity issues.

To resolve Outlook email issues, you can try the following steps:
  • Check your internet connection
  • Restart Outlook or your device 
  • Update Outlook to the latest version
  • Repair your Outlook installation
  • Disable any add-ins that may be causing issues
  • Delete and recreate your account
  • Scan your device for viruses and malware.

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