Having trouble with your Outlook Mail

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Q1: Let us know, since how long have you been facing this error/issue:

Lost/Deleted Emails Recovery

Outlook provides several options to recover lost or deleted emails. Users can try to find the missing emails in the Deleted Items or Trash folder or the Recoverable Items folder. 


  • Accidentally deleting emails or folders.
  • Emptying the Deleted Items or Trash folder
  • Permanent deletion using Shift + Delete
  • Corruption of Outlook data file
  • Outlook program or system crashes
  • Virus or malware attacks

Solution 1: Check the Deleted Items or Trash folder

  1. Firstly, open Outlook and go to your email folder list.
  2. After that, look for the Deleted Items or Trash folder.
  3. Now, open the folder to see if the deleted email or item is there.
  4. If you find the deleted email or item, right-click it, select Move, and then select the folder where you want to move it.

Solution 2: Use the Recover Deleted Items option to retrieve deleted items

  1. In Outlook, go to your email account folder list.
  2. Then, you have to select the Deleted Items folder.
  3. In the Folder menu, click on Recover Deleted Items.
  4. Now, choose the items you want to recover, then tap Restore Selected Items and press OK.
  5. The recovered items will be moved to the Deleted Items folder.

Solution 3: Back up Outlook data regularly to avoid losing important emails permanently

  1. To get started, open Outlook and click on File.
  2. Next, tap on Options and then select the Advanced tab.
  3. Scroll down to the Export section and then press the Export button.
  4. After that, select Export to a file and hit the Next button.
  5. Now, choose Outlook Data File (.pst) and tap Next.
  6. Select the folder you want to backup and click on Next.
  7. Choose a location to save the backup file and provide a name for the file.
  8. After that, select the Finish button to start the backup process.
  9. You can also set up an automatic backup schedule by tapping on the AutoArchive Settings button and configuring the options as needed.
Email Support

Frequently Asked Questions (FAQs)

Yes, it is possible to recover deleted Outlook emails. Deleted emails can often be found in the Deleted Items or Trash folder, and if not, the Recover Deleted Items option can be used to retrieve them.

To recover permanently deleted emails in Outlook, go to the folder list, right-click on the Deleted Items folder, then select the Recover Deleted Items option, choose the emails you want to recover, and tap on Restore Selected Items.

Deleted emails can disappear due to various reasons, such as accidental deletion, deletion by a third-party application, an email rule, a corrupted Outlook profile, synchronization issues, or the automatic deletion policy set by the email service provider.

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